Fall Guys Support

Friends, I'm temporarily taking a break from answering support queries via Twitter as we are experiencing a lot of tickets. If you need assistance, please use our support website here: support.fallguys.com I hope to return to twitter in the future, Thanks, Prof. Fall Guys

HOOT! We've slowly opened matchmaking back up and things are looking good. We should have greater capacity now for the weekend rush. Thank you so much for your patience <3 #gratefulbeef

HOOT! We've not been tweeting when the servers have been online as there have been hundreds of thousands of people playing even when we secretly switch them on... In 20 mins we'll be going into maintenance again, then we'll start bringing it back online after a short period

@TheVolta89 Hi! We love that our players are bursting with ideas like this - so thanks for the suggestion. I will pass this suggestion onto the team. Thanks,

@FallGuysGame @fallguyssupport PS4 needs invert camera options. A buddy of mine can’t even play without invert 😆

@40plusgaming Hi! We love that our players are bursting with ideas like this - so thanks for the suggestion. I will pass this suggestion onto the team. Thanks,

@fallguyssupport one word, inverted!!!!

@themoe85 Hello! Please accept our apologies. Could you DM us please? We tend to be limited on characters when responding to tweets :(. Thank you very much!

@FallGuysGame @fallguyssupport are you going move fall guys to the Mac steam version? For Mac steam users like myself lol. #FallGuysUltimateKnockout

@NinoReign Hello! We assist with both. Please accept our apologies. Could you DM us please? We tend to be limited on characters when responding to tweets :(. Thank you very much!

@FallGuysGame @fallguyssupport Is there support for people that pre-ordered the game or just for beta testers? I’ve been waiting almost 24hrs for a ticket reply and I am worried about a few things. Just wanted some clarification on my purchase.

@jackus35 Thanks for your feedback.We've forwarded this to the Fall Guys team to review for future development.

Please🙏🙏🙏🙏#Xboxloveyou pls @Mediatonic @FallGuysGame @fallguyssupport @XboxFR @InaGelbert @BobbyMacGee

@GuepardHD Hello! Please accept our apologies. Could you DM us please? We tend to be limited on characters when responding to tweets :(. Thank you very much!

@Stratidemic Hello! Please accept our apologies. Could you DM us please? We tend to be limited on characters when responding to tweets :(. Thank you very much!

Hey @fallguyssupport just a lil bug basically the game doesn’t seem to quit at the end of a round if you leave during the end screen phase :3

@Lashley1337 Hello, Thank you for reaching out - I am sorry to hear you have experienced a connection issue. Due to the high volume of players joining Fall Guys, players have experienced intermittent latency issues. We have since increased our server capacity and are closely...

@CMDR_F99 *Passes you a tissue in sky blue* please don't cry! We're super sorry about that, as you've no doubt seen we had a larger volume of players today so we're still experiencing some connection issues. Hang in there it will get better soon! Keep an eye on our twitter...

*cries in pink* Noooooo! Why @FallGuysGame @fallguyssupport ?? It was my 2nd game... Almost...

@ManiaWP Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated today and we had to temporarily limit matchmaking to resolve this. Things should be back to full capacity now, but please consult our official twitter account for updates...

@fallguyssupport connection error on PS4

@ReconTwitch Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated today and we had to temporarily limit matchmaking to resolve this. Things should be back to full capacity now, but please consult our official twitter account for upd...

@fallguyssupport US Steam server connection issues over the past hour

@KrazyJ0k3r Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated, which is causing an issue with the delivery of rewards for some players. In most cases, these items should appear if you restart the game. If you continue to have iss...

@fallguyssupport won a game and didnt get crown .... 😭 hope get 1 after server problems ...

@WabiSabiEnso Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated, and we have had to temporarily limit matchmaking to resolve this but will have things back to full capacity as soon as possible. Please consult our official twitter...

@annoying290 Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated, and we have had to temporarily limit matchmaking to resolve this but will have things back to full capacity as soon as possible. Please consult our official twitter ...

@Cristo_HD Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated, and we have had to temporarily limit matchmaking to resolve this but will have things back to full capacity as soon as possible. Please consult our official twitter ac...

@fallguyssupport Hello there is no game is a problem of the servers. Hopefully it will be solved soon we will continue like this

@TimBrickell Hey Tim - we're aiming to get a fix for this in soon! In the meantime, I hope you don't forget us!

@fallguyssupport How is there no invert y axis option on PS4? Especially when there is on PC version!!! Guess I'll have to play a game that has basic options available. Such a disappointment. Sad thing is I'll probably forget the game exists by the time you patch it.

@ilpperi Hello, Apologies for the issues encountered - we had a larger volume of players than anticipated, and we have had to temporarily limit matchmaking to resolve this but will have things back to full capacity as soon as possible. Please consult our official twitter acco...

@fallguyssupport Why am I getting constant connection error?