Fatima
17 posts


Dear @fatmael2919, this is not a robot answer, this is Nusuk Hajj customer service center.
We value your feedback and sincerely we are currently experiencing a high volume of inquiries.
Rest assured that we are working on responding to your request as soon as possible.
Thank you once again for your understanding.
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@MyNusuk @Hajj_nusuk
you have a problem with the platform. indeed, as soon as you select an offer that explains that there is availability, but as soon as you reserve, a window appears to say that it is complete. Stress and nervousness overwhelmed me. Help!
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@Hajj_nusuk @PascalP41931548 @MyNusuk You ask to share our details in.priavate message but you dont answer
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Dear @PascalP41931548, We appreciate your feedback and we thank you for sharing it with us. We would like to do everything we can to assist you in resolving this matter promptly.
We at Nusuk Hajj aspire to provide pilgrims with a seamless experience while booking their Hajj packages. We are keen on receiving your feedback to be able to uplift our services and enhance your Hajj journey.
To further assist you, please send us a direct message with your request.
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@Hajj_nusuk @PascalP41931548 @MyNusuk This is a robot answer i guess..waiting for several days but no solution for us!!!
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@fatmael2919 @PascalP41931548 @MyNusuk Dear @fatmael2919, we appreciate your understanding and cooperation we have already escalated your issue and we will come back to you as soon as possible.
Thank you once again for your understanding.
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We appreciate your feedback and we thank you for sharing it with us.
Dear @fatmael2919, We have received your request and we appreciate your patience as we are currently experiencing a high volume of inquiries. Rest assured that we are working on responding to your request as soon as possible and we will reach out to you. Thank you for your understanding.
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We appreciate your feedback and we thank you for sharing it with us.
Dear @fatmael2919 , we confirm receiving your request and we are available to assist you.
To avoid sharing personal information, we ask you kindly to share with us your information in direct message.
Needed Information:
- Passport Number
- Account E-Mail Address
-Full Name
We thank you for trusting us and we confirm our readiness and willingness to support anytime.
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@Hajj_nusuk @minimalist_IV @Abdulla38077367 @AtifAli65883654 @Hafida_72 @GulfIntlBank When trying to make payment, this message appears
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We appreciate your feedback and we thank you for sharing it with us.
Dear @fatmael2919, We have received your request and we appreciate your patience as we are currently experiencing a high volume of inquiries. Rest assured that we are working on responding to your request as soon as possible and we will reach out to you. Thank you for your understanding.
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Hello, I have made transfers to Nusuk
The money went out of the account on May 9th and 10th but we didn't get any confirmation from Nusuk
We called @Hajj_nusuk but couldn't reach them
The deadline is tomorrow and we are afraid that our booking will be cancelled
@GulfIntlBank
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@Hajj_nusuk @bahar_hj10 @hammoudamo @IhabZeedia @Abdul76658933 @SaudiEmbassyUK @Layla_Begum_Ali That is what we did but still no proper answer from you
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Dear @bahar_hj10 ,I assure you, I am not a robot but a dedicated human here to assist you with personalized answers. thank you for your feedback. We strive to provide personalized support to each inquiry and are always eager to receive more specific details about your concern. Please feel free to DM us with any further information so that we can assist you more effectively.
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I see so many new and cheap packages added and it looks they are available. The hotels are good and most of them around 18 days. Did anyone recently booked one? @Hajj_nusuk #NusukHajj #Hajj_nusuk #Nusuk_hajj #hajj2023 #hajj_journey_series #hajj1444

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@Hajj_nusuk @minimalist_IV @Abdulla38077367 @AtifAli65883654 @Hafida_72 @GulfIntlBank No answer even private message
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We appreciate your feedback and we thank you for sharing it with us.
Dear @minimalist_IV , we confirm receiving your request and we are available to assist you.
To avoid sharing personal information, we ask you kindly to share with us your information in direct message.
Needed Information:
- Passport Number
- Account Mail Address
-Full Name
We thank you for trusting us and we confirm our readiness and willingness to support anytime.
English




