Felipa Cross

@StarsSupport @PeaceWestrin I DM'ed you my issue that still hasn't been done since yesterday. It should have been done yesterday. Can you sort it out asap please.

Hi Martin, thank you for following up. We truly understand how frustrating this situation must be, and we want to assure you that our team is working diligently to resolve the issue. In some instances, a little extra time is required to ensure we address the matter thoroughly. We sincerely apologise for the inconvenience this may have caused and appreciate your patience and understanding. If you have questions, do not hesitate to send us a direct message. Regards ^LD

@StarsSupport So for how long do I have to wait to get a pin code that works? This is fucking psychotic at this point.

@StarsSupport @BruleDr10491 I DM'ed you my issue that still hasn't been done since yesterday. It should have been done yesterday. Can you sort it out asap please.

Hello Steve, thank you for bringing this to our attention. We are truly sorry to hear about your experience, and we want to make things right for you. To assist you further, could you please send us a direct message with the details of your case? We are here to help and will do our best to resolve this promptly. Your cooperation and understanding mean a lot to us. Regards ^LD

@PokerStars Your support is the worst support I ever experienced. I can't log in and they string you along for several hours and then they go "I haven't heard from you in a while, so I'll close this chat" Beyond embarrassing.