Finnick 🔱

almost 16, mostly blind, can't hear very well, and more prone to accidents in the house now. she sleeps all day and wakes me up in the middle of the night to do a perimeter check around the yard. none of that matters. unconditional love.

@Brendankavo @ann_duffy @cibc I did 7 hours on Monday. Was transferred 6 times. 2 days later and several more attempts and i still have no idea what's happening with the card.

@ann_duffy @cibc Yep, not too sure this level of customer service will work for Costco. #cibc

48 minutes on hold to @cibc MasterCard and nothing. Had to hang up and get on with my life. Customer service, how are ya?!

Wanna know what 5 star customer service looks like? I bought a @bodyglove paddleboard last month. Discovered the paddle was defective so emailed customer service. FIVE MINUTES LATER THEY RESPONDED! A new paddle was shipped out and it all took less than 1 hour!! 5star service.

I'm so effin tired of shitty customer service. Especially by billion dollar corporations, I'm looking at you @cibc. Still waiting to hear back from someone, anyone, regarding the issue after been told that someone would be reaching out. I just want to be treated like I matter.

7 hours, 6 agents, and still on hold. I'm broken. Hanging up but I'll be calling again tomorrow and starting all over again. Thanks for nothing @cibc I've been a customer for over 17 years. Time for a new financial institution.

6.5 hours. I've now been placed on hold again, this time by a manager who didn't even tell me I was being put back on hold. @cibc 6 agents 1 @costcocanada card. Ugh. I can't handle much more. They are breaking me.

Been on hold for 4.5hrs w @cibc and spoken to 3 agents for less than 5 min each before transfer back to hold. Trying to find out why my NEW @costcocanada @Mastercard was declined at Costco today. Now going to cancel it. Bad move Costco, u should've stuck with the other guy

@cibc I've dm'd twice. Please help. It's almost 7 hours at this point and a manager just put me o. Hold again. Without even telling me.

@finnicknorth Hi there, we spotted your tweets and wanted to learn more about your experience. Please send us a DM with your contact details so we can provide more assistance. ^Dana

If you have an existing Costco Mastercard, you’ve been successfully converted to our bank, and have access to all the new benefits from CIBC. For any questions about your CIBC Costco Mastercard, visit: cibc.com/costcobenefits

@Dalset Jeezus. Didn't notice that. Scary shit.

crazy shit in north kamloops right now. schools on lockdown and police are everywhere.

@BKergin 12th and tranquille

@finnicknorth When/where is the pic from (approximately)?

WP reached out to 150 former Cuomo aides/employees for weekend article can they reach out to 150 college wrestlers for a Jim Jordan story?

@Shawhelp I am incredibly disappointed with the help I am not receiving. Since switching to Shaw Mobile I have been unable to receive incoming calls for multiple days on 2 occasions. Today I was told I would have to wait 3-5 business days for any type of resolution. This sucks.