Tom Gilbert

$ICP With a good enviroment crypto-wide I bet a couple of daily candles above 5.6 will teleport this to 15

$eth 🎯

$eth Signs were there

@bintaseidi @lewimorris @monzo They’ve closed my account, but I’ll have to wait up to a month for them to release my funds. It’s madness. I’d stay well clear of them!!!

Been a @monzo customer since 2016, yesterday they froze all my accounts without warning because they believed a transaction to be a “scam” They’re not able to give an update on when they’ll be unfrozen just “asap”. If Monzo is your primary account I’d suggest moving.

@ExitLiqCapital @JamesGerrard @geoheaton 🫡

@fitdadtom @JamesGerrard @geoheaton LFG

@geoheaton I hope this makes your day - youtube.com/watch?v=1qPeTz… 1:09 - "The best item of clothing in the world is the Represent 247 pant"

@ExitLiqCapital @JamesGerrard @geoheaton Haha, what are the chances of that...? I follow you (and have notifications on, FYI), and you—out of everyone—responded to a tweet I made about something completely random.

@JamesGerrard @fitdadtom @geoheaton wore em yesterday lol nothing better

@DJRUSSKE @monzo Safeguarding I get… but there’s generally nothing that can’t be sorted with a quick phone call, which is what you get from ordinary high street banks. The lack of communication and help from their support team is wild! I hope you’re situation gets resolved quickly 🙏

@fitdadtom @monzo Mate they’re an absolute disgrace, been on watchdog for it aswell, they’ve been doing it for 8 years now, people need to leave them

@DJRUSSKE @monzo Not sorted yet no. I received an email yesterday saying my account was being closed. I’ve had to send them account details for another non monzo uk account for my funds to be sent to.. which will take up to 4 weeks 😮 Accounts got 35k in it and they’re now not responding to me

@fitdadtom Did you get this sorted ?? I sent a friend £1500 last week from my business account & they’ve blocked his account , froze his funds & zero response on email & he has outgoings due to come out yesterday @monzo no response on email either , scam

@LizardMorgan hi Lizzie, I stumbled across an article you wrote for @monzo regarding account blocks and closures. I’m in a situation where my accounts been blocked, I’m not being given reason and/or a timeframe for how long I can expect it to be down for and obviously have a life to run. I need my accounts. Can you help me? It’s getting desperate

@monzo Makes no odds where I speak to you. Everyone comes back to me with the same regurgitated script you do. I will keep responding and writing on X until I get a response and access to my accounts. It’s awful what Monzo are doing.

@fitdadtom We're really sorry theres nothing more we can do or say over here, as we don't have access to account specific information for security reasons. We do need to kindly ask you wait on our team to contact you.

@geoheaton Congrats, George. Watch you from the sidelines. Impressive stuff! 👌🏼

Huge appreciation to everyone that worked on making this happen, and to everyone that came through. Represent Los Angeles, officially opening today.

I’ve complained and spoke to your in app people all week. I’m bored of it, it’s useless. Everyone seems to also ignore the part about my kids I need money to feed. Why? It’s true. You’re withholding my money without reason and aren’t giving me any further help. Responses like the one above from Niko are offensive and he knows it. He’s getting as bored with talking to me as I am him and it’s clear to see. The only difference is he’s not in this situation, I am. You say you can’t chase it? Why? That’s insane. I’ve never heard of a bank being unable to chase an ongoing issue.

@fitdadtom We completely understand this is super frustrating, but this isn't something we can chase or speed up over X. Our team will reach out to you as soon as they possibly can. If you'd like to raise a complaint about this experience, please email our team at complaints@monzo.com.

@pricey_price88 @monzo I’d advise looking at another bank. Your issues with customer service sadly continue when you have one. For context my account was randomly frozen just under a week ago and nobody will a) tell me why or b) tell me how long I’ll be without it. Honestly red flags everywhere!

@monzo I need an answer as to what is going on with my account application. At time of applying it said you verify and process apps in a few days, hence why I applied with you. I’m now 2 weeks in and can’t get an answer as to what is happening

@monzo Hi. I’m hoping you can help me on here as your customer service people on the app are, 1st time round not very helpful, 2nd time round just ignored me. Was told someone would contact me and still nothing 👍🏼

@monzo I’ll keep banging the drum everywhere until I have access to my accounts. My children need feeding and my bills need paying. The lack of clarity on both the situation and a timeline is disgraceful.

@fitdadtom Hi Tom, we're sorry to hear about this. We appreciate how frustrating it is to not have access to your account. Unfortunately we're not able to look into what's happened over X for security reasons. We need to kindly ask that you wait while we get back to you on this.

@jacob_overhill @edward_farina Don’t. Monzo, from my experience is useless!

@edward_farina I just opened Revolut account but have not transferred any crypto to it yet. Any challenges out ramping through it? Have not tried Monzo yet. This is a million dollar question.

@MrChidiObi @monzo @rhemy_official @binance And another 👋

@monzo @rhemy_official @binance O ri e ti daru! You fools will fold one day (you can’t sufficiently explain why you blocked my account till today, now see another complaint of similar nature).

@lewimorris @monzo Yeah I’m finding it extremely annoying. The so called “specialist” team are looking in to it. I’m beginning to run out of patience. Any high street bank generally fixes these kinds of things without issue very quickly. Glad you’re sorted though!

@fitdadtom @monzo Took them 15 hours but they responded asking for proof the transaction was genuine and not a scam and then unfroze anything. The lack of visibility into what’s going on and not being able to speak to anyone over the phone about it is quite disconcerting.

@monzo you’ve had my account locked for over a week now with no explanation. The only response I get is “wait for our specialist team”- this service is beyond a joke and is incomprehensible that you’d deem it acceptable. I have a family that relies on the funds that come from that account. Can someone please sort this out for me today.