John Floyd

@digitalocean @do_support Do I just need to pay for a new one and forget the other one? This is getting frustrating.

@floyd673992 @do_support Thank you for sharing the requested information. We have requested the Support Department to update you as soon as possible. Thank You for your patience in this matter.

@digitalocean @DO_Support Locked out of my account for days. Every ticket gets the same automated SMTP port response — unrelated to my issue. I cannot receive my login verification code. Need a real person for account recovery. Please help.

@digitalocean @do_support Thank you for responding! Here are my ticket numbers: [#12211401, #12213129, #12211502, #12211401]. The issue is I cannot receive the login verification email code to access my account. Getting auto responses: SMTP ports unrelated. Need recovery assistance. Please escalate.

@floyd673992 @do_support We're sorry for any inconvenience you've experienced. Please share the ticket number so we can have the relevant team review your request further. Thank You!