Flutterwave Support

Explore our support resources here👇 You'll find a wealth of valuable guides and answers to frequently asked questions covering our extensive range of products and services. send.flutterwave.com/support/ flutterwave.com/ng/support developer.flutterwave.com flutterwave.com/ng/support/tui…

@b_munyoki Hello @b_munyoki, Thanks for getting in touch. I understand how important it is that your account issue has been responded to. We have provided resolution regarding your concern via DM. Thank you. ~S.J

@FlwSupport Confirmed and responded.

@FlwSupport check DM

@myaddrezza Hello @myaddrezza Thanks for contacting Flutterwave! I understand you want to know if we are serving in Cameroon. We would love to respond to your enquiry. Please note that you can sign up for Cameroon using the sales form flutterwave.com/ng/contact-sal… Thank you. E.B

@FlwSupport I wanted to ask if you're serving Cameroon now, we will like to setup a payment processing account.

@IbrahimAli8002 Hello @ibrahimali8002, Thanks for getting in touch. We sincerely apologize for the inconvenience you experienced while attempting to send us a direct message. Kindly send us a message via DM using the link below. twitter.com/messages/compo… Thank you. ~S.J

@FlwSupport Your dm isn't open

@FlwSupport Please I made payment for a reservation on kaduna to abuja train using opay. I was debited but there was an error on the payment page.

@boamah_joshua Hello @boamah_joshua, Thanks for getting in touch. I am sorry for the inconvenience experienced with your transaction. I understand your concerns and I assure you that we are here to help. Please send us a DM so we can assist you further. Thank you. ~S.J

@FlwSupport Please I made payment for a reservation on Air Peace using Momo. I was debited but there was an error on the payment page. My PNR is 1Y6TL7

@that_kene Hello @that_kene I am sorry for the delayed response. I understand that you are experiencing an issue using Mastercard and Discover cards, and I apologize for the inconvenience this may have caused. Please check your DM, as we have shared feedback Thank you. ~M.R

Send app by flutterwave be doing any and every thing but fix their mastercard or discover card processing

@Phoenix_jnr @Toyosi00457285 @theflutterwave Hello @Phoenix_jnr, We apologize for the delayed response. Please note that we have shared a response with you via direct message. Kindly check your DM at your earliest convenience. Thank you. ~A.A

@FlwSupport @Toyosi00457285 @theflutterwave can you check mine?🙏

@theflutterwave @AramideOyekunle @Qu_Estique @tundeskie @FlwSupport I need more clarity concerning this email..how legit is this mail. Please before I fall into a wrong hand. Thank you

Hello @TrafxOS , Thank you for contacting Flutterwave Support. We apologize for the delayed response. I understand you have yet to receive your settlement. We are sorry to hear about this, and we would love to assist you further. We noticed that your Direct Messages (DMs) are currently closed, which is preventing us from replying to you privately. You can send us a message directly by clicking this link: x.com/messages/compo… Thank you E.B

@FlwSupport my collection balance has been stuck at NGN 7,229 and hasn’t moved to my available balance. I can’t make any transfers. Settlement account is linked. Merchant ID: 100737584. Please fix this ASAP

@Youssef_Abd22 Hello @youssef_abd22, We are sorry to hear that the DM is not working. Please send us a message via email at hi@flutterwavego.com. We will be available to assist you. Thank you. ~D.F

@FlwSupport The DM is not working

Explore our support resources here👇 You'll find a wealth of valuable guides and answers to frequently asked questions covering our extensive range of products and services. send.flutterwave.com/support/ flutterwave.com/ng/support developer.flutterwave.com flutterwave.com/ng/support/tui…

@Youssef_Abd22 Hello @youssef_abd22 We understand you're requesting a refund for an unauthorized transaction and apologize for the inconvenience. Please send us a DM using the link below so we can assist you further: twitter.com/messages/compo… Thank you. ~M.R

@FlwSupport this email and inform me of the next steps. Best regards, Youssef Abdallah

@ololademiarix @theflutterwave Hello @ololademiarix, Thanks for getting in touch. I am sorry for the inconvenience and I understand how concerning it must be not being able to submit a support request. Rest assured that we are here to help. Please send us a DM so we can assist you. Thank you. ~S.J

@theflutterwave I can’t even submit a damn support request. What the hell? @FlwSupport

Tried creating a flutterwave account but for some reason it won’t let me login Is anyone else familiar with this issue?

@Emiliax88 @lcexclusives1 Hello @lcexclusives1 , We sincerely apologize for the delay in our response. Please note that we have sent you a response via DM regarding this issue. Kindly check at your earliest convenience. Thank you. ~A.A

@lcexclusives1 @FlwSupport Good.

@lcexclusives1 Hello @lcexclusives1 I understand that you are waiting for a response, and I apologize for the inconvenience experienced. Please note that feedback will be shared with you. Thank you. ~M.R

@FlwSupport I'm still waiting for a response.

@lcexclusives1 Hello @lcexclusives1 I understand that you have responded to us and assure that you will be attended to. I appreciate your understanding. Thank you. ~M.R

@FlwSupport I responded, please have a look.

@gloryofotare Hello @gloryofotare I’m truly sorry for the displeasure this has caused, especially with your product launch so close. Kindly send us a DM using the link below so that we can assist you further; twitter.com/messages/compo… Thank you. ~M.R

@lcexclusives1 Hello @lcexclusives1, Thank you for contacting Flutterwave. We are sorry you couldn't send us a DM, and for the delayed response. Please note that we have sent you a dm. Kindly confirm this at your earliest convenience. ~A.A

@FlwSupport Hello!? I can't DM you.

@DraftRefiner Hello @draftrefiner, Thanks for getting in touch. I am sorry for the inconvenience. I understand how urgent your message is, and I assure you that we are ready to assist you. We have provided resolution regarding your concern via DM. Thank you. ~S.J

@DraftRefiner Hello @draftrefiner, I understand how distressing it must be not being able to send a DM, and I am sorry for the concern. We are here to help. Kindly use the link below to send us a message as we are unable to reach you via DM. twitter.com/messages/compo… Thank you. ~S.J