@TheGoraksh @CPHAirports Hi @TheGoraksh, thanks for your message. Please send us a private message so we can assist you further. Kind regards, Cathy.
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Swiss Intl Air Lines
111K posts
Swiss Intl Air Lines
@FlySWISS
Official X account of the Airline of Switzerland #flyswiss
Zurich, Switzerland Katılım Şubat 2009
143 Takip Edilen297.2K Takipçiler
Dear @FlySWISS and @CPHAirports, my checked baggage did not arrive in Copenhagen and a delayed baggage report has been filed with Aviator. I am now in Iceland. Please help expedite delivery to Reykjavik Airport at the earliest. Thank you.
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@simas_ch Good Afternoon, we're sorry you're having trouble with the check-in. Feel free to send us a DM, and we'll forward you a contact number where they can assist you with the check-in process. Best, Jennifer
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@TheGoraksh @CPHAirports We're truly sorry to hear this. Please send us a DM with your baggage report reference number, and we'll be happy to assist you further and check on the status of your baggage. Best, Jennifer
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@Avgeek_Jan Greatly captured- thank you for sharing your impressions with us 🥰✈️
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🔴 @FlySWISS is parting out two of its A220-100s, registrations HB-JBD and HB-JBC, to reuse the engines and components and keep its A220-300 fleet airworthy. The aircraft is on average just 9.1 years old. The move is driven by the ongoing Pratt and Whitney GTF engine reliability crisis, which has had more than 10 SWISS jets grounded at peak. The A220-100 was formally grounded back in October 2025 and no return to service has been confirmed.
#SWISS #A220 #Aviation
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@bfcmichael Hi Michael, thank you for your inquiry. You can check in online 24 hours before your scheduled flight departure time. Kind regards, Jennifer
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Another game day, another chance for the SWISS Ice Scratch. Try your luck and make sure to follow you favorite player along during today's game. ☺️🏒
To the SWISS Ice Scratch: swiss-eisrubbeln.ch/en/home
#flyswiss #swissicescratch
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@batranitin I’m really sorry for the delay and the trouble this has caused. Thank you for flagging this. Please DM us for further assistance. Kind regards, Kay.
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@FlySWISS it’s been 5 days since our flight & 4 days since our delayed luggage arrived in DEL but still no action on your part towards delivering the same to us. The landline customer care goes unanswered, the mobile is mostly switched off. What are we supposed to do?
Nitin Batra 🇮🇳@batranitin
@FlySWISS Flew LX146 on 24 May & my daughter’s golf set was not loaded from ZRH. Recd email that it was already loaded on LX2646 the same evening & due to arrive in DEL on 26 May AirTag shows it’s still lying in ZRH. Kindly help. @FlySWISS_Cares @staralliance
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@3lawyered Hi there. We sincerely apologize for the inconvenience you have faced with us. Due to security reasons, kindly contact us via private message so we can assist you further. Kind regards, Lemo.
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Catch us if you can. 😉👀 Different skies, different destinations, always moving forward. Share your pictures with #flyswiss for the chance to get featured. #repostsoftheweek #reposts
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@bfcmichael Hi there, it is accessible as of 24 hours before departure 🥰
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@ConnorVarg Dear Connor,
Could you please send us the case reference via direct message (DM) so we can escalate it to the responsible department?
Thank you and kind regards,
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Hi @FlySWISS I experienced a 10hr delay on 12 May and I'm confused. Your customer relations team and your own website say opposite things about passenger rights under EU 261/2004. Despite raising this inconsistency directly, I received no explanation. Can you please help?
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@obrate Thank you for your feedback 🥰 We're glad you liked our outdoor terrace 😊✈️
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Very frustrated with @FlySWISS. My checked bag was lost on BOTH legs of the same trip (EWR–ZRH–HRG and back). I already had to buy emergency clothes because of the first delay, and now the bag has been missing for over 48 hours returning to Newark. Over $4k in stuff. Need answers
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@ped_rose Dear Rose, Sorry for the delay. Please check the display at the airport or ask at the baggage desk. I'm afraid we can't help with that via social media. Kind regards, Gwenn
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@FlySWISS LX 1487 from Prague, where are our luggages it’s not on the belt of carousel 31?We have been waiting for >30 minutes
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Fondue or Mac and Cheese? 🫕 Kira and Jonas answer the truly important questions. Which options would you choose?
#flyswiss
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@Amanarora611 @zrh_airport @DelhiAirport Hi @Amanarora611, thank you for your message. We apologize for the inconvenience you have experienced. Could you please send us a private DM so we can assist you further? Kind regards, Dee.
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It is really sad to see that an airline from such a beautiful first world country, one that has always welcomed tourists with open arms, treats its customers like this. This is an absolute shame. I am really disappointed with such poor customer service.@zrh_airport @DelhiAirport
hashbrown0_o@heyhash9
1/ @FlySWISS lost my baggage over a month ago, lied about it, passed responsibility between airports, ghosted me after promising compensation follow-up, and left me rebuilding my life from scratch in a new country. Here’s the timeline.
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