United Airlines

The entire row is alllllll yours. Welcome to United Relax Row, three adjacent United Economy seats with adjustable leg rests that can each be raised or lowered to create a cozy lie-flat space for stretching out... You'll also get a mattress pad, blanket and two pillows. If you’re traveling with kids, a plushie too! United Relax Row will be available starting next year on more than 200 of our 787s and 777s, each with up to 12 of these brand-new rows. united.com/Elevated

@rodreygency We're sorry to hear that you had a negative experience flying with us, Rodrigo. If there's anything we can assist with, please send us a DM, and we'll do our best to help. x.com/messages/compo…

This has been the worst flying experience of my life @united

@TheWildPhlower Hi there. We'd like to look into this. When you can, please send us a DM with your confirmation number and bag tag. x.com/messages/compo…

So @united checked my bag. My flight was delayed 5x, I had to travel through 3 airports to reach my destination. Now my bags losts they told me ITS ON ME- make a police report 🤣😭😭🫤🫤! Im so confused

@arorasmohan We're sorry to hear about your experience with us, Surendra. If there's anything we can assist with, please send us a DM, and we'll do our best to help. x.com/messages/compo…

@united Travelled by UA82 11th July from EWR to Delhi. Only cabin crew was excellent, rest all utterly disappointing. Just 3 Hindi movies, horrible food, Inability to provide a spare blanket despite repeated requests. UA, pl don't take passengers for a ride of unpleasant kind.

@HochbergerBrad Hello there, thank you for reaching out. We apologize for any delays you have experienced and for the inconvenience this has caused. If you need assistance, please DM your confirmation number so we can help. x.com/messages/compo…

@united lanes late from Ontario, now waiting for the gate to clear, I hope I don’t miss my flight that is now boarding for Sioux Falls

@mohamadafshar Hey Mohamad. We'd like to look into this. When you can, please send us a DM with your confirmation number and further details of what happened. x.com/messages/compo…

Reading about @united poor customer service and I have to say in 20 years flying them I could not see what people were talking about. Now I can. The most unprofessional encounter with agent at the 1k desk today. I guess it was too good to last! Thank you United!

@Habrich Hi there. We're sorry to hear that We want to take a closer look at the status of your wife's flight and reservation. Can you send us a DM of the passenger's confirmation number with her exact name and email address associated with the reservation? x.com/messages/compo…

Dear @united, my wife is stuck on UA 4718 because they can't find a gate to get off at in Chicago. She has a flight to Germany leaving in less than an hour. What are we doing here? 🤔

@theprexajain Hi, Prexa. Thank you for reaching out. We will be glad to assist you with your reservation. Can you send us more details through DM? We want to take a closer look. x.com/messages/compo…

@united i’m flying out soon and I need help with my reservation. Can you please help me?

@fpcinnyc Hi, Frank. We're sorry to hear that you are having difficulties in accessing the app. If you need rebooking assistance, you may send us a DM. We will be glad to assist you here. x.com/messages/compo…

@united is your app not working? I’m trying to change a flight from Madrid to EWR. Is it because I’m in Venice right now? Help.

@partharay82 This certainly isn't what we like to hear from our customers, Partha. When you have a moment, please send us a DM so that we can assist. x.com/messages/compo…

At this point, it feels like a pure case of customer harassment and a clear “does not care” attitude. @united @USDOT

At this point, it feels like a pure case of customer harassment and a clear “does not care” attitude. @united @USDOT

@RG_VidAnalysis We're sorry to hear that you're having trouble with your seat onboard, Ross. If there's anything we can assist with, please send us a DM, and we'll do our best to help. x.com/messages/compo…

hey @united these seats on flight 706 vegas go chi, i can’t take a breathe without the seat waking up the entire plane #WD40

@SJSteve1 Hello there, we are sorry to hear we have not provided the level of service you expect from us. Please DM your confirmation number as well as more details of your experience so we can best assist you. x.com/messages/compo…

So disappointed in @united on my recent travel. Aren’t they the airlines that hurt a passenger while foreably removing them from a plane?

@printerlowonink We're sorry to hear about your experience flying with us. Please send us a DM so that we can help. x.com/messages/compo…

@MonosTravel sucks this is my 2nd time using this and so does @united fucking animals.

@beenie_babez88 Hello there, we are sorry to hear of your delays. This is not the experience we strive to provide for our customers. Please DM your confirmation number, so we can look into this further.

UNITED AIRLINES COUNT YOUR DAYS!!! Yall delayed my flight sooo much and wasted so much time after landing, that we missed another connecting flight! Yall need to get your stuff together. Now I have to wait an additional 2 hours. I've already been flying for 14 hours!!!

@azitamujica We're sorry to hear about your experience with us, Azita. If there's anything we can assist with, please send us a DM, and we'll do our best to help. x.com/messages/compo…

@PolarisProgram #UnitedAirline @united #PolarisLounge. @flySFO Avoid this #Crazy #Busy #Lounge. Not even one seat available. Totally #Awful and #Disappointing.

@RommelMayer1 Hello Rommel, thank you for reaching out. It appears that flight 1934 has already departed Houston. It is our hope that they made their connection, however, if they need rebooking assistance, please have them DM us with their confirmation number so we can help.

@RussShaw1 We're sorry to hear about your experience with us. If there's anything we can assist with, please send us a DM, and we'll do our best to help. x.com/messages/compo…

Hey @united, I am a SA*G, London-based 2 mm flier on a domestic First Class ticket today. I am at IAD and had difficulty getting lounge access (there are 4 UA lounges here). I bought a 1 day pass as I need to do work - it sends a signal that you don't value your loyal customers

@daunnoman We're sorry to hear about your experience flying with us. If there's anything we can assist with, please send us a DM, and we'll do our best to help. x.com/messages/compo…

I’ll never fly @united again. 3rd consecutive flight that either had to emergency land or got delayed because of issues with the plane.

@xixijiawang Hey there. Feel free to send us a DM if you need help with anything. x.com/messages/compo…

@united 🙋🏾‍♂️

@DavisMillar Hi there, Davis. We're sorry to hear that you were unable to utilize the United Club. If you need any assistance, please DM us, and we'll do our best to help. x.com/messages/compo…

@united I’m injured and trying to get into the Denver lounge. I’ve been turned away on policy (flight is hours away) and I’m wondering if there’s any chance that I can get in to put my feet up?

@broncohenry21 Hi, Bronco. Thank you for reaching out. We'd like to take a closer look into your TSA Pre concern. When you have a moment, kindly send us a DM of your confirmation number along with the passenger's complete name, TSA information and date of birth associated to it. x.com/messages/compo…

.@united why is precheck not on my boarding pass? All info matches.