United Airlines

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United Airlines

United Airlines

@united

You’ve landed at the ✨official account✨ for United Airlines, where everyone is the main character on our flights. DM directly for assistance.

Katılım Mart 2011
35.7K Takip Edilen1.2M Takipçiler
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United Airlines
United Airlines@united·
Lightning-fast @Starlink Wi-Fi is now on board our first mainline aircraft. 🛰️ Stay connected from gate to gate on allllll your devices just like you’re at home. That means live streaming, live sports, live gaming, even live watching your pet cam. 😉 Starlink Wi-Fi is already available on more than half of our regional fleet, and it’s rolling out on more planes every day. Free for MileagePlus members.
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Kris Koenen
Kris Koenen@TheKrisKoenen·
Honestly it's impressive when an airline loses you bag twice in 4 days... Thanks @united !
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Matt Canaday
Matt Canaday@MCanaday9·
Yo @united my son left his @SportingKC binder that had our @NCAA brackets in them! It was the only one he filled out. How can I go about trying to get that back 🤞🏼? Help a brother out!
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Justin Lathia, PhD 🧠🕺🏽
Thanks @united for an exceptional customer experience at the Polaris lounge and my daughter‘s 1st flight on Polaris! As a multi-year 1K, it is these experiences that keep me coming back 🙏🏽
Justin Lathia, PhD 🧠🕺🏽 tweet mediaJustin Lathia, PhD 🧠🕺🏽 tweet mediaJustin Lathia, PhD 🧠🕺🏽 tweet media
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Hardik Bharucha
Hardik Bharucha@HardikBharuccha·
@united, customers are paying too much for airfare to be dealing with broken seat features. On UA1631 from EWR to LAS, seat 38A and 37A, the window shade didn’t work and the armrest was stuck. A better-maintained aircraft should be the bare minimum. #unitedairlines #travel
Hardik Bharucha tweet media
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United Airlines
United Airlines@united·
@CordellGuillo Hi, Cordell. We're sorry to hear that. When you have a moment, please DM your confirmation number so we can take a look into this.
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Cordell Guillory
Cordell Guillory@CordellGuillo·
Had a horrible experience with @united . A “manager “ named Luis just transferred me without helping or trying to resolve my issue. Very unprofessional
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United Airlines
United Airlines@united·
@Forze_76 Hi, there. We're glad to hear that your flights arrived early today. If you run into any issues, we're here to help.
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Forze_76
Forze_76@Forze_76·
I got to give it to @united, Wednesday every flight was late or canceled. Today I had 3 legs all arriving early. Thanks guys.
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United Airlines
United Airlines@united·
Hi there. We're sorry that our crew member said this and made you feel this way. We're disappointed that you received two aircraft that had issues. This isn't the kind of service we strive to provide. Please DM your confirmation number and the name and/or physical description of the Flight Attendant who stated this.
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Lurch
Lurch@LurchUTK·
Someone on the flight crew for @united just came out after the second plane they’ve sent also has a problem and said “you all know you can just drive right?” Which seems like a not cool thing to say when you work for an airline to people who have been waiting for hours.
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United Airlines
United Airlines@united·
Hi there. We're sorry you're delayed and then these issues with your bag. You’ll need to open a damaged baggage file with our Baggage team directly. If you're still at the airport, please visit the Baggage Service Office so an agent can assess your bag and determine the best next steps. If you've left, please call our Baggage Service Center at 1-800-335-2247.
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Underuse
Underuse@Underuseplays·
i love getting off of a delayed flight, to a 15 minute checked bag to carrousel delay to then get my checked bag and to have my wheel broken on my $50 bag. you guys fucking suck. fuck you @united.
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United Airlines
United Airlines@united·
@pccmmd14 Hi, Madhu! Wishing you a very happy birthday here on our end as well! Have a safe flight! 💙
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Madhu Nair
Madhu Nair@pccmmd14·
Thank you for the wonderful gestures. Special thanks to the crew on UA1019 on 3/19/26 ❤️❤️ @united
Madhu Nair tweet mediaMadhu Nair tweet media
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United Airlines
United Airlines@united·
@ValerieKel25152 Hi, Valerie. We're very sorry to hear this. Please make sure you have the latest operating system and version of the app. If you're still having issues, please DM screenshots of the error you're getting so we can have our IT team review what has happened for you. twitter.com/messages/compo…
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D H W
D H W@DHW007·
@united I’m Global, flying Polaris IAH to LHR. Polaris Lounge at IAH no seats. Passengers sitting on floor. Went next door to United Club no seats there. So I’m back here sitting at chair near Polaris Lounge check in. Fire Marshall would prob not be happy with overcrowded facilities.
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Sarah Loomis
Sarah Loomis@sloomis2015·
@united would love to chat with someone about the experience I had with baggage.
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United Airlines
United Airlines@united·
Hi there, Catherine. We appreciate your business as a Premier 1K member. We’re sorry to hear this has been your experience, and we’d like to look into it further for you. When you have a moment, please send us a DM with your confirmation number, the email address associated with the reservation, and any additional details on how we can assist you.
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catherine b. mcmanus
catherine b. mcmanus@cbmcmanus822·
@united can someone please help? We are 1K members and we had to cancel our flight from Hawaii bc of the Kona storm - we received voucher but they have to be used by July! That’s impossible for us at this time (I’m a teacher). Can anyone please help? Customer care not helping.
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United Airlines
United Airlines@united·
@karlapinak Hello, Karla. Our team is able to assist in English via social media. Will this work for you? If so, send us a direct message with more information on how we can help or call our Spanish line at 1-800-426-5561.
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Karla P. P. K.
Karla P. P. K.@karlapinak·
@United ¿Dónde está mi maleta? Pretenden abrirla -forzarla-(retrasada por SU responsabilidad) sin mi presencia. Esto vulnera mis derechos como pasajero y la seguridad de mis bienes. Todo daño o faltante será reclamado. ¡Quién responde, ya son más de 24 horas! #UnitedAirlines
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