French bee ✈️

@ValerieEichhorn Hello, We’re sorry to hear about the situation with your connecting flight cancellation. 😔 Please note that for flight changes or cancellations, we kindly ask you to contact our customer service team for assistance:- From France: 0825 205 205 (0,20€/min) – 7 days a week, 7 am–8

@flyfrenchbee I need help please. I have a RT flight from EWR/ORY tonight at 11:00pm. My MCO/EWR flight on Spirit Airlines was due to depart at 2:17pm and arrive at 5:00pm. But this flight was cancelled and now I will miss my 11:00pm flight. The next flight to ORY isn’t until Monday (arrive Tuesday), which is too late for my conference. I have to cancel everything. I already checked-in online - how can I cancel my flight?

@fatima_ndo77249 @FrenchBee Hello,We are sorry to hear about your experience. To assist you further, we recommend submitting your complaint through our official claims form. You can access the form here: frenchbee.com/fr/reclamation . Thank you, The French bee team ✈️

@flyfrenchbee Hello @FrenchBee, I’m reporting an unjustified denied boarding on flight BF760 ORY–YUL (Jan 30, 2026). Cabin baggage was compliant (under 12 kg, not weighed), other passengers with similar bags were allowed to board, and boarding was refused despite agreeing to pay.

Dans son bleu French bee, l’Airbus A350 incarne le raffinement dans les airs ! 🛫💙

@fatima_ndo77249 @FrenchBee @fatima_ndo77249 Nous sommes navrés une fois de plus pour la situation rencontrée. Nous vous invitons également à effectuer une réclamation en ligne auprès de notre service client via le formulaire de contact dédié : frenchbee.com/fr/reclamation . L'équipe French bee

@flyfrenchbee Bonjour @FrenchBee, Je souhaite signaler un refus d’embarquement injustifié sur le vol BF760 ORY–YUL du 30/01/2026. Bagages conformes (1 valise cabine + 1 sac à dos < 12 kg, non pesés), inégalité de traitement constatée avec d’autres passagers, puis refus d’embarquement malgré

@remic Hello, thank you for your message. We regret to hear about your disappointment with your recent experience. Our aim is always to provide the best service possible to our passengers. Could you please share more details via DM so we can look into this further and assist you? Wishin

@flyfrenchbee have flown 25 times with French Bee. Today is the last time. $150 to check a carry on bag. After having paid $70 for a seat. Happy new year.

@NJGeordie @NJGeordie Hello , we are very sorry for the situation you have encountered. We invite you to make a complaint online to our customer service via the dedicated contact form: frenchbee.com/fr/reclamation Our team will get back to you as soon as possible, Thank you

@flyfrenchbee my wife and I paid $4000, and paid extra for specific seats, ORY to EWR tonight. We checked in on time but were told flight was overbooked and we can’t board. Now we have to fly tomorrow. Why’d I pay to prebook seats if you just give them away to someone else? #scam

@seb35380 @DGAC @seb35380 Bonjour , nous sommes navrés de cette situation. Pouvez-vous nous partager en message privé , nom, prénom , adresse email , et une attestation bancaire de débit s'il vous plait pour un meilleur traitement de votre requête . Merci ! L'équipe French bee

@flyfrenchbee @DGAC Frenchbee cela fait maintenant 3 mois et demi que vous avez prélevé deux fois un billet d'avion lors d'un voyage de mon père. On trouve une solution ou on va au tribunal?

@FrecCustom0728 @Badboy992010 Bonjour Orchidée Violet, En effet, la classe Premium de French Bee est conçue pour offrir une expérience de voyage encore plus confortable et agréable. N'hésitez pas à nous partager vos impressions ou vos attentes en MP, cela nous tient à cœur ❤️. Bonne journée, L'équipe Frenc

@Badboy992010 We're sorry to learn about your experience, Anthony. Also, we're sorry for your disappointment. Please DM us with the booking reference/ticket number, full name and email address on the booking. We'll check and guide you. Thanks.

@Badboy992010 @Badboy992010 we are sorry for the situation you encountered. We invite you to submit a complaint online to our customer service department using the dedicated contact form: frenchbee.com/fr/reclamation. Thank you

@flyfrenchbee The worst airline to fly on the worst first we loose a day of travel because of French bee then we are stuck on the AirPlane for 30 minutes because they don’t know who to put stairs on

@Windgang @Response_Dept Hello , We are sorry for the situation you have encountered. For security reasons, we ask that you do not share personal information on a public channel. Please send us this information in a private message or via our complaint form available on our website The French Bee tea

@flyfrenchbee Dear Sirs or Madams, I tried several times to send you a message through you website, but it failed again and again. On my flight from St. Denis to Paris-Orly on 25.10.2018 my baggage was damaged. Book-Nr. NQPC9I, H.Rasche, hrasche@christiania.de, please contact me

@brunocuggia @Response_Dept Bonjour , nous sommes navrés pour la situation rencontrée. Nous vous invitons à effectuer une réclamation en ligne auprès de notre service client via le formulaire de contact dédié : frenchbee.com/fr/reclamation Notre équipe reviendra vers vous dans les meilleurs dé

@flyfrenchbee je vous informe que nous avons étés désagréablement surpris par votre manque de compréhension suite au retard à l’embarquement du vol du 15 novembre pour le retour à La Réunion.Ce retard a été provoqué par une chute dans un Escalator de Paris Orly.

@Windgang @RMoreine Hello , We are sorry about this situation. Our team is doing its best to provide answers to everyone as quickly as possible. Response times can sometimes be longer than usual due to the high volume of requests. To help speed up the processing of your claim, we invite you to

@brunocuggia Bonjour Bruno, nous sommes navrés pour la situation rencontrée. Nous vous invitons à effectuer une réclamation en ligne auprès de notre service client via le formulaire de contact dédié : frenchbee.com/fr/reclamation L'équipe French Bee

@nassimm444 @nassimm444 Hello, we are sorry for this situation. Please submit your claim via our form: frenchbee.com/en/claim . Our team will get back to you as soon as possible. Thank you for your understanding. The French bee Team

@flyfrenchbee Your airline is awful, you closed the check in gate at YUL airport and my wife and I couldn’t go to Paris, we were there 1 hour and 30 minutes before. Worst airline ever, I want a refund on my plane tickets @flyfrenchbee

@DRJCATERING @DRJCATERING Hello, we are sorry for this situation. Please submit your claim using our form: frenchbee.com/en/claim . Our team will get back to you as soon as possible. Thank you for your understanding. The French bee team

@flyfrenchbee I was contacted by somebody who wanted me to download a cash app for a refund who supposedly was from your airline does not seem legit. You can refund the money to the original credit card. It was put on.

@flyfrenchbee scam airline, ripped my daughter off for $140 for a bag that was the correct weight and size to carry on but would not let her take it on, check it and pay or don’t fly, would not even let her see a supervisor #scam

@RomancerLuc @RomancerLuc Bonjour, pouvez-vous nous envoyer en message privé vos nom, prénom, e-mail et une attestation bancaire de débit pour le traitement de votre demande ? Merci, l’équipe French bee.

@flyfrenchbee Mais justement je n'ai plus le n°de réservation. Je n'ai plus le mail, rien. Juste les sous partis de mon compte

@flyfrenchbee j'essaie désespérément de vous contacter pour récupérer ma réservation suite à un plantage d'ordinateur, pouvez-vous revenir vers moi?

@Son_Dula @Son_Dula Hello we are very sorry for the situation you have encountered. We invite you to make a complaint online to our customer service via the dedicated contact form: frenchbee.com/fr/reclamation Our team will get back to you as soon as possible, French bee team

Me and a bunch of ppl got screwed over with our flight from @flyfrenchbee trying to head back to NY/EWR because the flight was delayed and it says we didn't check in when all of us did online. No refund, had to book another flight for the next day coming out of pocket 🤦🏾‍♂️

@exilwt @exilwt Bonjour, Retrouvez les infos bagages 👉 support.frenchbee.com/hc/fr/articles… Contactez-nous : Messenger / Chat (site) 📞 FR 0825205205 | PF +68940429090 | US +1 8333767158 📱 WhatsApp : +33 2 52 16 01 02 Merci d’indiquer nom, réf. et date vol

@flyfrenchbee bonjour, j’ai vu sur votre site que les sacs à dos grand format ne sont pas acceptés en bagage cabine mais est-ce le cas même si le sac à dos rentre dans les dimensions maximales? Je n’ai que ça et j’en ai besoin une fois sur place pour les randos.. Merci d’avance!

@Otterfeathers @Otterfeathers Hello,To better assist you, could you please provide us with more details about your request?

@flyfrenchbee hi there! I DM’d you all aidez-moi sil vous plait!