Brussels Airlines

Dear guests, we’re closing our X account, but you can stay connected with us on Instagram, Facebook, LinkedIn & TikTok. For all service related questions you can reach out to Charlie, our chat assistant: brusselsairlines.com/digitalassista…

@IsidoreL49151 Hey there, please share your booking details in personal chat. /komal

@FlyingBrussels Hi, how can I change my route

@DannyVerbiest can you please share your booking reference or ticket number. twitter.com/messages/compo…

The confidence in the @FlyingBrussels customer service just went below ZERO. I tried calling their customer service last night... no contact, I just tried again and I got a nearly incomprehensible agent on the phone who was unable to express herself in a clear way #mustdobetter

@AnthonyLor66828 Sure Anthony, Please DM your booking reference and length of surfboard+weight ///Ramesh

@AnthonyLor66828 can you please share your booking reference number. twitter.com/messages/compo…

@rootoloot Hello, if you have already submitted a claim on our website, could you please provide us with your claim number. twitter.com/messages/compo…

Stranded for 30+ hours. No help. No care. And now, after 12 weeks and 9 follow-ups, @FlyingBrussels is still withholding total €2,000 in compensation legally owed under EU law. No respect for passengers/accountability. Absolute disgrace. #PassengerRights #DorotheavonBoxberg

@TytgatOliver Hello, I am sorry to learn of the inconvenience, the compensation requests due to flight or baggage related issues are handled by our Customer Relations team, and you need to register a case using below link: brusselsairlines.com/xx/en/contact/… twitter.com/messages/compo…

@FlyingBrussels if you think giving a 20 euro voucher to passengers who missed their connection flight because supposedly the taxi wasn’t on time to pick up the pilots is enough, I think you need to think again.

@Rickydo Hello, can you please share your booking reference or ticket number. twitter.com/messages/compo…

I am absolutely fed up with the complete lack of customer service and the endless runaround I've been given! 😤 I booked a flight through Expedia, and now, when I need to change my itinerary, I'm being sent back and forth between @Expedia, @united, and @FlyingBrussels

@Rickydo @Expedia @united Hi! Please DM your message to resolve the issue///Ramesh twitter.com/messages/compo…

@jonathanwoodmed @ESCMID @UKKoeln @MbararaUST @IDIMakerere @kirudduNRH 👍

On board a flight to Brussels , l was called upon to resuscitate two unconscious patients which l did.It was a great honour and after my flight, l shared a light moment with the flight crew @FlyingBrussels @ESCMID @UKKoeln @MbararaUST @IDIMakerere @kirudduNRH

@TytgatOliver Hi, We're sorry to hear about your experience.We would love to connect with you and further review these concerns.Please send us a direct message with more details so we can address your concerns properly.Thank you for bringing this to our attention ///Ramesh

@jmenf0uenvrai @jmenf0uenvrai Bonjour Luzrog, nous sommes désolé pour tous les désagréments. Avez -vous récuperé votre bagage qui était retardé? N;hesitez pas de nous contacter en cas de souci. Cordialement/Bibi

Je suis bien arrivé à Bruxelles mais la compagnie aérienne a décidée que ma valise n'irait pas dans l'avion... j'ai pourtant payé un ptn de supplément pour qu'elle y soit merci @FlyingBrussels

@LukeJeyes Hi Luke, Please DM your Case ID number to check status with our team handling your case. I am sorry for the inconvenience./Ramesh

@FlyingBrussels hi what is your address to serve legal proceedings to as you have ignored my emails and a claim for my bag that you damaged….

@tpirashanna Hi! Please share your Case ID number to check with our Customer Relations department. ////Ramesh twitter.com/messages/compo…

@FlyingBrussels My bag was damaged on a short flight from CPH to AMS in April 2024. I reported it immediately and was told reimbursement would be processed within 30 days. Nearly a year later, I have received nothing despite multiple follow-ups. 1/2

@tpirashanna Hi, Can you please share your claim reference number so I can follow up with the relevant department. twitter.com/messages/compo…

@777er300 @LuisRan23120912 @GeneveAeroport 👍

Brussels Airlines 🇧🇪 OO-SNO Airbus A320-214 GVA 3-03-2025 🇨🇭 @FlyingBrussels @GeneveAeroport

@WilliamP80326 @GCFlightAlerts 👍

@GCFlightAlerts @FlyingBrussels Flight has just safely landed in Brussels Airport (BRU).

@GCFlightAlerts @DjDjmatty7 🙏

@GCFlightAlerts 🙏

@qkobayashi15417 @irma_wintama @AkinolaTestimo2 @christethe @CapitalMMA @_2020______ @FreireLumapink @mnxmhmd @spxfunded @CriativoBl28278 🙏