Luke jeyes

@parcelforce hi are you genuinely incompetent or just really bad at customer service?

Hi @emirates I’m struggling to work out why you haven’t dealt with a complaint raised with you on 26th June, I’d expected that you’d have had the decency to sort within 2 months!

@WestMidRailway For the 3rd day running, are you happy to pay for my 3rd taxi fair as you guys can’t operate a service?

@LukeJeyes I'm afraid there has been a handful of cancellations due to a shortage of train crew. Apologies. -Ben

@WestMidRailway Birmingham and Olton again….

@LukeJeyes Hi Luke, apologies, where were you intending to travel between? -Ben

@flydubai hi I’m trying to select my seats please but getting a message saying I have to call. Are you able to assist please as I’m in the UK, thanks

@NatWest_Help why are you not letting me access my money?? Your app is down, I’ve messed around logging into online banking and now you aren’t letting me make any online payments!

@Miles_and_More hi I’m trying to upgrade a flight with points but keep getting an error message, are you able to help please?

Hi @lufthansa I’m trying to upgrade a flight with award miles and keep getting an error message, are you able to help please?

@Aeroplan hi do you do a status match to other airlines loyalty programmes? Thankyou

@FlyingBrussels hi what is your address to serve legal proceedings to as you have ignored my emails and a claim for my bag that you damaged….

@McDonaldsUK hey why do you ignore emails regarding complaints and make it difficult to complain about missing orders… shall I just complain through my @MastercardUK as you haven’t provided the food we ordered

Hi @lufthansa I’m trying to reserve a seat and it’s saying it can’t be done online and to contact you, are you able to assist or do I need to call? Thankyou

@RuthPearce18 @UHB_SoN @UniBham_Nursing @unibirmingham @MargaretGarbet6 @uhbtrust Very well deserved! Well done 🍾

Delighted to announce the University of Birmingham have confered upon me the title of Honorary Professor in the School of Health Sciences, College of Medical and Health. Feeling very honoured. @UHB_SoN @UniBham_Nursing @unibirmingham @MargaretGarbet6 @uhbtrust

@WeAreZizzi do you set your staff up to fail?

@LexusUK insurance for my RXL has gone from £900 to £9k with no claims an extra years NCD, you won’t even insure the car… what is going on!!!!

@EDPractitioner They were the days…. Good old cdu proformas!!!

Conversation at the GP this morning. Can I have a print out of my last blood results please… no the gp needs to authorise them…. I can tell you what my results are…. No the GP needs to look at them 1st… when will that be..the GP is really busy… I’m not surprised 🤦🏻‍♂️@BSol_ICS

@MargaretGarbet6 @uhbtrust @davinaDCN Thankyou @MargaretGarbet6 and to you! Merry Christmas!

@LukeJeyes @uhbtrust @davinaDCN So pleased to hear this Luke, hope you all have a good Christmas

Well a merry Christmas to all!!! Today a week and a half after we were told my grandad was dying (and believing he was) we have got him home! A massive thank you @uhbtrust ward 515 for pulling out the stops, amazing care as always @MargaretGarbet6 @davinaDCN

And do you give your staff at new street customer service training?

@AvantiWestCoast are you guys familiar with the trades description act?