FNP Support

@deyAbhijit_eco We are very sorry to hear about your experience with us. We at FNP, try our best to deliver high quality and high standard service to all our valuable customers. However, this is one off instance which has happened and we make sure to provide you a better experience in future

@fnp_support received refund. but the day and gift - both spoiled.

@fnp_ind this is utterly disappointing and shameful on you. You charged full amount, delivered low quality product (poor quality flowers, wrong personalised message), CLOSED THE TICKET WITHOUT RESOLUTION. Wow! Thanks. It saved my bucks in future. No more orders from FnP

@SwetaBhatt18390 Kindly accept our sincere apologies for the inconvenience caused to you. We have noted your concern & have started working on it already. It'll be resolved ASAP.

@fnpsupport Today before 4 if I do not receive it I will make sure to raise a complaint or if my order will be cancelled from your delivery person or by company.

@fnp_ind bad service. Showing 1day delivery but not out for delivery to day end . Customer care don't have courier company details . It's customer responsibility to find coriur company details . Only then know try to understand mam

@SwetaBhatt18390 Please be assured that we are working on your concern, and we will make sure that this gets resolved quickly for you.

@fnpsupport Now u guys require 1 more day after that u will cancel my order and then say again sorry for inconvenience. Very smart move .But I will make sure to raise a complaint in the consumer forum. After cancellation the amount will hit ac within 4 to 7 days. All harassment for customer

@SwetaBhatt18390 "We extend our sincere apologies for the experience you had. We've taken a note of your order number. We are getting it checked as soon as possible. "

@fnpsupport 69175960

@SwetaBhatt18390 Please accept our apologies for the experience you had. We would request you to kindly share the order number here so that we can resolve the issue at the earliest.

@fnpsupport Abye dm option nhi hai ghadhe to kaha p dm karna hai

@VishalM00242677 We would like to know more about your query so that we can address your exact concern & assist you in the best possible way.

@shabnamd07 Please accept our apologies for the experience you had. Kindly share your order number or elaborate on your concern in DM so that we can look into it and get back to you with a resolution.

@fnp_ind what is your contact number? The chatbot is not helpful at all.

@SwetaBhatt18390 Yes, we do have a DM option. We completely understand your disappointment and sincerely apologize for the experience. Please share your order number or details of your concern via DM, so we can review this and assist you with a resolution.

@fnpsupport This is called harassment. U don't have dm option. How customers share order numbers on the open floor . I will tagging the consumer forum. If u asked for the same without option for dm

@narenraskelz We extend our sincere apologies for the experience you had. We've taken a note of your order number. We are getting it checked as soon as possible.

@fnp_ind fraudulent service by you people updating fake non contactable remarks for order 68580483

@SwetaBhatt18390 We apologize for the inconvenience caused. Kindly share your order number.

@fnpsupport Do you check do u have dm option or not

@zythophile Please accept our sincere apologies. Please be assured that we will make sure that this gets resolved quickly for you.

@fnpsupport Yes, please refund the money for the cancelled order. The delivery was not attempted, so i request for the refund @fnpsupport @fnp_ind

@fnp_ind please refund the money of this cancelled order. Order ID #69179289

@AnkurChandel27 We extend our sincere apologies for the experience you had. We've taken a note of your order number. We are getting it checked as soon as possible.

@fnpsupport @fnpsupport you have already given me credit when I have insisted in getting it in my payment mode. Order number is 6916480101. Request a refund not a credit.

What’s the point of giving credits when the customer is already unhappy and most likely won’t come back? @FernsNPetals retention strategy is pathetic. Instead of gimmicky credits, focus on customer service. At the very least, deliver what you’ve charged extra for-n pls apologies

@arbaz119khan Kindly accept our sincere apologies for the inconvenience caused to you. We have noted your concern & have started working on it already. It'll be resolved ASAP. We would like to assure you that it will get resolved earliest by morning.

@arbaz119khan Please be assured that we will make sure that this gets resolved quickly for you.

@arbaz119khan We extend our sincere apologies for the experience you had. We've taken a note of your order number. We are getting it checked right away.

@arbaz119khan We apologize for the inconvenience caused. Kindly share your order number or contact details in DM, so that we can look into it and get back to you with a resolution.

@arbaz119khan We apologize for the inconvenience caused. Kindly share your order number or contact details in DM, so that we can look into it and get back to you with a resolution.