fabio sergio

Design disciplines are converging, as smart and autonomous product ecosystems increasingly blend human, digital and physical service experiences. A bit of a longread, so make tea, find a cozy nook and take a look! @freegorifero/https-medium-com-freegorifero-connectedland-2020-c81e7b9ae57f" target="_blank" rel="nofollow noopener">medium.com/@freegorifero/…

Join @freegorifero Chief Design Officer of @fjord Europe as he reviews the Golden Era of design & reconsiders the role of designers and the trajectory of the discipline as a whole. Service Design Days April 2-5 servicedesigndays.com/work/fabio-ser… #servicedesign #innovation #designthinking

"While there is a booming innovation industry – a new startup being created every day, a new app being launched every minute – the actual experience of delivering or receiving care is changing scarcely." #7d96f7447fc4" target="_blank" rel="nofollow noopener">forbes.com/sites/davidsha…

"... conversation, the most enduring form of human interaction, should be the design paradigm for future digital products and services." medium.com/google-design/…

I literally spent most of this week running across and often physically between poorly designed air mobility touchpoints, and the rest of the time charging mobile devices so that I could accrue or scan stupid barcodes to pass through those very touchpoints.

"If it was the state. not the private sector, which traditionally assumed the risks of uncertain technological enterprises how are we going to find the next wave of technologies to tackle urgent global challenges?" wired.co.uk/article/marian…

Anatomy of an AI System. Endless fun for AI, information and system designers alike. anatomyof.ai

“For thousands of years human progress was indexed to the ease and speed of our mobility. Progress today consists of having our food and materials wing their way to each of us individually. It is indexed to our immobility.” theguardian.com/technology/201…

Dearest friend, mentor and inspiration @fabtweet's new "User Friendly" book is coming out soon. Get yourself a copy if you love Design... or just want to better understand how "the hidden rules of the designed world have changed how we live, work & play". amazon.com/gp/product/037…

Former @Unilever CEO @PaulPolman on moving social responsibility from being on the edge of the business — to being embedded as a principle and philosophy. Read our interview: bit.ly/2WSfeKs

"When a system can learn, that system is no longer deterministic. It is adaptive, it is complex, and it is creative." johnmenick.com/writing/move-3…

Lovely "high-tech wabi-sabi" crossover. Very inspiring to see how @ivyeross's influence has been pushing Google to new design heights. dezeen.com/2019/10/25/li-…

Beyond excited to attend and speak at the @_houseofbb in Lisbon soon. Looking forward to have a chance to discuss a more humanist future of business and technology. houseofbeautifulbusiness.com​ #BeautifulBusiness

"Humane by design: a resource that provides guidance for designing ethically humane digital products through patterns focused on user well-being." humanebydesign.com

To live up to the idea of #beautifulbusiness, we'll be welcoming aestheticists like @freegorifero @paulpugh and @Bibilassi at the #House19.

"We have to move the financial markets to the long term as systems change. We need to find an economic system that is more inclusive." nytimes.com/2019/08/29/bus…

"Il #design oggi disegna nuovi servizi, esperienze e relazioni umane. Possiamo applicare questo modo di pensare anche a chi lavora con noi, per disegnare nuovi modi di collaborare." - Fabio Sergio @fjord #CPIT3 #Designexperience #Creative #innovators #Milano #startups #future

"Embracing the circular economy is not just good for the planet; it is good for business." dezeen.com/2019/07/17/adi…

On the need for brands to be and feel human, flexible and relevant: lessons from a (failed) restaurant experience. Enjoy. @freegorifero/the-sardinner-7c3c55829eb" target="_blank" rel="nofollow noopener">medium.com/@freegorifero/…

Love @artek_global's idea of "pre-loved" furniture. Patina at its most delightful. artek.fi/2ndcycle/en/