Frido Care

@NihaanMohammed @ganeshsonawane Thank you so much Nihaan for your incredible love and trust in Frido. Thank you for being such a special part of our journey.

@ganeshsonawane You have just found a problem which I always had but never consciously voiced I have like 10+ Frido products for me and my family and each one, I repeat EACH ONE, is of amazing quality and has made my life so much better Hoping this is a part of that - and honestly thank you.

Your wallet shouldn’t be a pain in the back. We’ve normalized sitting on bulky wallets, even though they wreck our posture and literally cause "Fat Wallet Syndrome" (yes, wallet-induced nerve pain is real). Introducing the Frido Wallet. Ultra-slim, surprisingly spacious, and designed to carry cards, cash, coins, keys, receipts, and an AirTag without the bulk. Comfort-first. Front-pocket friendly. Elegant. Functional. Just the way a wallet should be. Link below 👇

@manthanojha_ @frido_official @ganeshsonawane We completely understand your concern regarding the refund and apologize for the delay. It has already been escalated on priority, please allow us some time and we will resolve this at the earliest

@frido_official @ganeshsonawane There’s no meaning or doing this now!!! Please cancel this and send refund! I will not receive this. Already purchased. YOU CANNOT PUSH YOUR MISTAKES AND EXPECT CUSTOMER TO SAY YES TO EVERYTHING!

@frido_official @myfrido I have ordered a package 5 days back. Waited to get shipped but seems like you guys cannot process the same. The item was never picked up and cancelled right now. Please cancel and refund! It was a medical emergency and I cannot wait. Will buy offline.

@code_401 @ganeshsonawane We’re sorry to hear that your mother had an uncomfortable experience with the sandals. We completely understand your disappointment, and we truly regret letting you down. We have sent you a message in your inbox requesting your order ID. Please check so we can help you further.

@ganeshsonawane Thanks for this, honestly I am fine with the other purchases they were for me, but the sandals were for my maa, Last yr I saw you recommending this for mothers and buying for your mom as well, so I did as well. Her experience was bad and that left me dissapointed with the brand.

@code_401 @ganeshsonawane We’re sorry to hear that the gel insoles and the Cloud Comfort Sandals did not provide the comfort you expected for your mother. We understand how disappointing this experience must have been. Kindly check your inbox and share your order ID so we can assist you accordingly.

@ganeshsonawane I also bought the gel insoles, which were honestly quite bad. But the biggest disappointment was the women’s Cloud Comfort Sandals. I bought them for my maa thinking they’d be really comfortable, but she barely wears them because they ended up feeling uncomfortable for her. (3/n)

@code_401 @ganeshsonawane We’re sorry to hear that the products did not meet your expectations for long-term use, and we understand your concern regarding the pillow losing its fluffiness. Kindly check your inbox and share your order ID so we can assist you further.

@ganeshsonawane I’ve tried the Active Socks and the Pillow, and while they were comfortable initially, they didn’t feel great for long-term use. For example, the pillow lost its fluffiness pretty quickly. (2/n)

@manthanojha_ @frido_official @ganeshsonawane We are sorry to hear this and sincerely apologize for the inconvenience caused. Your concern has been escalated to our relevant team on priority and our team will get back to you with an update as soon as possible.

@frido_official Guys I am repeatedly saying. I have already bought the wheelchair offline due to crazy delay and it was medical emergency. PLEASE DO NOT SHIP IT NOW!!! SEND MY REFUND!!! @ganeshsonawane don’t sell forcefully!!What about customer need? If there’s a mistake , accept and refund!

@code_401 @ganeshsonawane Apologies for the experience. Kindly check your inbox and share your order ID so we can assist you further.

@ganeshsonawane Personally, I’ve become a bit skeptical about buying Frido products. Some turn out really good, while others have been quite disappointing. (1/n)

@pankajkanal @ganeshsonawane @pankajkanal Thank you so much.

@frido_care @ganeshsonawane Will do. Thanks

@pankajkanal @ganeshsonawane @pankajkanal, We're delighted to know that you'd like to get a Frido Wallet! Kindly request you to check your inbox and share the details so we can assist you further.

@ganeshsonawane Pls bill one to me 👍🏻 using secrid presently

@PseudoMallu @ganeshsonawane @frido_official @myfrido Rest assured, we are getting this checked on priority and will ensure this is resolved promptly. Our team is connecting you shortly.

@ganeshsonawane It’s the same damn story playing out again. What am I supposed to do?? @frido_official @myfrido

@ganeshsonawane hi. I purchased a chair from your store. It was supposed to be delivered on April 24. On April 27, I get a call from shadow fax delivery agent. He says he has a big box to deliver. He has a 2 wheeler and is unable to deliver.

@sanjyad1 @frido_official @myfrido @jagograhakjago @ConsumerReports @OrganicConsumer Sorry to hear this hasn’t gone smoothly. We’ll personally look into it on priority and make sure it’s sorted as quickly as possible. Our team is connecting you shortly.

I ordered a product from Frido, but even after one week, they have still not delivered it.order MF0222861910 @frido_official @myfrido @jagograhakjago @ConsumerReports @OrganicConsumer

@anuragduggal @ganeshsonawane @myfrido Hey Anurag! We’re really sorry to hear that you feel this way. This certainly isn’t the experience we want anyone to have with Frido. We are actively working on your concern.

@frido_care @ganeshsonawane @myfrido That’s what you said last week too and did get all the information and yet nothing !! Pl check the trailing messages !

@ganeshsonawane @myfrido Frido’s business model seems to be: take advance payment, delay delivery avoid calls, and don’t refund easily. Strongly suggest not paying upfront for orders

@Tanmay9829 @frido_official @myfrido @ganeshsonawane Hey Tanmay, Apologies for the experience. We are looking into this on priority, and our team will reach out to you shortly to get this sorted.

Hey @frido_official @myfrido @ganeshsonawane my order’s delivery date has been shifting by +1 day every single day. Ordered with trust, but this experience has been really frustrating. Can I get a genuine delivery timeline and appropriate compensation for the poor experience?

@vybhav1428 Please share details with us via DM, team will check and assist you in this.

Thanks a lot Frido

@Vijayendra1983 @myfrido @jagograhakjago We’re really sorry to hear about this, and we completely understand how frustrating that must be. Please share your Order ID with us via DM, and we’ll personally look into it on priority and make sure it’s sorted as quickly as possible.

@myfrido quality issue knee cap purchased. Parth is not responding on WhatsApp, pathetic quality issue which needs replacement or refund @jagograhakjago Purchased from last week of Mar

@vybhav1428 @frido_official @markmeyourze Thank you for your interest. We’d be happy to help with the availability, sizes for women, and colour options. Please share your contact details with us via DM, and our team will reach out to you shortly with all the details.

@frido_official I came across this product product is not available in stock currently Any idea please when it's going to be available?? May I also please know which Sizes are available for Women ? Are there multiple colours available?? @markmeyourze myfrido.com/products/frido…

@ameen_yours @frido_official Apologies for the experience. We completely understand how frustrating that must be. Please share details with us via DM, we will get this checked and update you on this.

Dear @frido_official this is the condition of my puneri chappal after a few uses 😭 🥺

@shankhian Rest assured, we have escalated this to the concerned team and will provide you with an update shortly.

@frido_care subha se 3 phone aa gye 1. order cancel krna padega bluedart ne order misplace kr diya or mail aa jayega or 48 ghante me paise. 2. apko new order issue ho rha hai 48 ghante me apke pass aa jayega. 3. isko meine suna diya. you just take it as tip enjoy wese bhi friday hai

@frido_official @myfrido @BlueDart_ Order No is MF0222850431 order cancel krdo agar deliver nhi kr sakte to ya phir ese logo se bheekh mangna start krdo. or mujhe phone krna band krdo. shagun samjh lo papa ki side se 1500 ka keep smiling forever.

@anuragduggal @ganeshsonawane @myfrido Our team has reached out to you via DM. Kindly share the order ID to assist you promptly.

@frido_care @ganeshsonawane @myfrido Poor experience. After taking full payment, still ZERO clarity on where the product is after a week.The apology sounds robotic and disconnected from the reality . Amazing how brands preach customer care publicly fail miserably in accountability.Huge mistake paying upfront.

@shankhian Rest assured, we have escalated this to our respective team and we will provide you with an update shortly.

@frido_care my order is sleeping on Frido Ultimate Neck Contour Cervical Plus Pillow form 4 days shhhhh be quite pls