@easyJet just back from our holiday and our case is ruined. We have made a claim online but how to you explain 2 perfectly round holes being made in the case? Broken off wheel and all scrapped
@OntheBeachUK my mum was left a voicemail yesterday to say her @Ryanair flight today is cancelled. We have been told on here and via live chat she would get a call to make alternative arrangements. Nobody has called her yet!!! Can you arrange for someone to call her asap
@AskKlarna@AskKlarna phoned customer service was told they are still reviewing the company & trying to make contact and she couldn’t give us any timescales. The company has closed we are out of pocket why are you trying to contact them when they are closed & you have paid someone else out?
@gail130882 Hi Gail. We are very sorry to hear this, we understand waiting for a solution can be frustrating. In order for us to take a look, could you give us a call on 0203 005 0833 (Mon-Sat 9 am-6 pm GMT) and an agent can investigate this further and provide an update? Thanks in advance.
@AskKlarna we reported we had hadn’t received our order in December. Still had no word back from you even though we have provided all the evidence and the company went into stopped trading in January 2022- why did you support this company when it has been dissolved?
@wjhphoto@UPS_UK Had the same issue it was stuck there for 1 week in customs and today it os being sent back to the company i bought it from! @UPS_UK cant tell me why or what went wrong
@NapierRacing@AvantiWestCoast It was the same on coach c on our train from London to Glasgow! Didnt work the entire time and neither did the plugs! They also ran out of ice and the train was packed due to all the cancellations! Bloody joke
@OntheBeachUK can someone look at my DM please! Our package includes a transfer but when we go to the holiday check list it has asked us to pay for it again! Help!!!
@OntheBeachUK i need help on my holiday i am flying out on Monday! I have sent a DM no response and i called you today and was on hold for 45 minutes and nobody answered. Can you check my DM please