@CoinbaseSupport Do you not think you should be giving regular updates too your customers. Who have been waiting over 48 hours for transactions too clear!?
On May 7th Coinbase experienced service disruptions. Here’s a quick summary of what happened:
→ Around 8PM ET, Coinbase systems flagged high error rates across multiple services.
→ We traced these errors to amazon failures in Availability Zone (use1-az4) in the AWS US-EAST-1 Region.
→ Coinbase systems are designed to be resilient to a single zone outage, and are designed to recover quickly if this happens.
→ In this case, we observed failures impacting multiple AWS zones, which caused an extended outage of core trading services.
→ Coinbase users experienced an extended outage while the AWS team worked to restore temperature controls and other Amazon Managed Services.
This primary issue is now fully resolved - thank you for your patience. If you have any outstanding questions about your account, please reach out to Coinbase Support, we’re ready to help.
Our team will conduct a full analysis. Details may change as our investigation progresses and more information is received from AWS’s official retrospective, once published.
@CoinbaseSupport When do you expect everything up and running smoothly. Its been 22 hours since I made transaction and still no sign of crypto or the actual transaction status
@finkd Why is it impossible too speak too anyone from Facebook I've had pictures of children leaked and used maliciously because I have an old profile that I cannot access and I've reported it multiple times saying its me and I want it closed but each time it doesn't get closed
We’re aware that a technical issue is impacting some users’ ability to access our apps. We’re working to get things back to normal as quickly as possible and apologize for any inconvenience.