@geeeemmm We’re truly sorry to hear about the situation your mom is facing and can only imagine how stressful this must be. We absolutely understand the urgency and are here to help. Please send us a DM and we’ll work with you to get this resolved as quickly as possible. ^mv
My mom has Parkinson's and is currently in assisted living without a bed because FedEx damaged the shipment. @dreamcloudsleep support says they can't expedite the replacement. I need a logistics manager to flag Order #D-17793329 for immediate processing. it's a medical necessity.