Goby

@ILKM Hi, thanks for touching base and our sincere apologies for the shipping delays once again. I completely understand your frustration.  Regrettably, the ongoing supply chain delays affecting the arrival of our brush heads inventory persist, now expected between  04/25 - 05/10. P...

@gobyhq Hi 👋🏻 Is there an update on the shipment of brush heads?

@bzeitler Hi there! Thanks for reaching out and we're so sorry for the shipping delay! I'm having some trouble locating your account with your name "Benjamin Zeitler", so sorry about that! Can you share the order number or alternative email you made the purchase with?

@ILKM Hi there, thanks for touching base and our sincere apologies for the shipping delays once again. I completely understand your frustration. Unfortunately the same widespread supply chain delay in receiving our inventory has continued until between 04/05 - 04/15, and I can thank...

Does anyone have a Goby toothbrush system? Have you been able to get brush heads? #GobyToothbrush #Goby @gobyhq

@ILKM Hi there, we sincerely apologize for the shipping delay. We are already working on this issue and our team is already doing its best to resolve this problem. We can cancel your pending order for you so you'll get refunded and it won't ship. Could you please kindly confirm that...

@ILKM Hi there, thanks for reaching out and we're so sorry for the extended delay! Unfortunately we have experienced an unexpected transit delay in receiving our inventory and that is why your order has not shipped. It's set to ship between 03/25 - 04/05, and I can thankfully assure...

@ILKM Hi there, thanks for reaching out and we're so sorry for the shipping delay! We'll resolve this right away. I'm having some trouble locating your account with your name "Morgan Worth", so sorry about that! Can you share the order number or alternative email you made the purcha...

@caponoam Thanks for reaching out and we're so sorry for the delay! Can you kindly share the email associated with your Goby account so we can take a further look? Our apologies once again and we will resolve this as soon as possible.

@gobyhq new-brush order billed in June, still hasn't shipped. What's going on Goby?

@RDBdonttweet Thanks for the quick follow up, and that sounds good! We will get in touch via email, Shawn. Have a great day!

@gobyhq what is up with your customer service. Nobody answers the phone, same excuses on emails. Ordered toothbrush heads almost 2 months ago and I’ve got nothing.

@RDBdonttweet Hi there! Thanks for reaching out and we're so sorry for the shipping delay! Can you kindly DM us the email associated with your Goby account so we can take a closer look? Our sincere apologies once again for the inconvenience!

@SamanthaDurante Thanks for reaching out and we're so sorry for the shipping delay! We'll take a further look at this right away. Can you kindly DM us the email associated with your Goby account? Our apologies once again!

My husband's #toothbrush (right) has #whiskeydick so bad you can literally hear it 😕 (And this is at full charge...) @gobyhq

@madhavdarji Thanks for reaching out and we're so sorry for the shipping delay! We'll resolve this right away. Can you kindly DM us the email associated with your Goby account? Our apologies once again!

@madhavdarji Hi there! Thanks for reaching out and we're so sorry for the shipping delay! Can you kindly DM us the email associated with your Goby account so we can take a closer look? Our sincere apologies once again!

@csw615 @OralB Hi there, Thanks for reaching out and we're so sorry for the shipping delay! We went ahead and sent you a follow up email regarding your order! Our sincere apologies once again. Please don't hesitate with any further questions, we're always here to help.

@gobyhq I ordered brush heads on 6/06 and the order is still “in progress” (R9090956455). Does it always take this long to receive replacement heads? I’m about ready to go back to an @OralB brush

@Aubsrowan Hi there! Thanks for reaching out and our sincere apologies for the shipping delay! Can you kindly DM us the email associated with your Goby account so we can take a further look? Our sincere apologies once again! We'll help resolve this right away.

@gobyhq I have also been waiting almost a month for my brush heads. Are there ANY available brush heads that can be shipped? Getting very frustrated that I haven’t been able to use my Goby brush in a month, thank you!

@deantaplin Hi there! Thanks for reaching out and we're so sorry for the delay once again! Can you kindly DM us the email associated with your Goby account so we can take a further look? We'll be here to help resolve this as soon as possible and our apologies once again.

@neotia777 Hi there! Thanks for reaching out and our sincere apologies for the inconvenience! We will resolve this right away. Can you kindly DM us the email associated with your Goby account and email communications so we can take a closer look? Our apologies once again and we're loo...

@gobyhq I have repeatedly sent emails, left a messages, no answers. Instead of resolving the issue, my subscription was updated to a later date to show it wasn’t late and still no brush heads. Do you really have product or what is the truth about what is going on?

@WhatsTheNunes Hi there, thanks for reaching out and we're so sorry for the delay in receiving your brush head! Can you kindly share the email associated with your Goby account so we can take a closer look? We'll resolve this right away, and our apologies once again!

@ho0pes Hi there! Thanks for asking! Right now our Monochrome brush kits are the only ones available. Our Classic and Moonstone brush style's will be available on our website between 1/30 - 2/10. Please don't hesitate with any further questions, we're always here to help!

@BDRof8 Hi there! Thanks for reaching out and we're sorry for the delay! Can you kindly share the email associated with your Goby account, so we can take a closer look? We'll be here to help resolve this as soon as possible.

@gobyhq - My order was created 11/4 and it still shows in progress. Please help.

@DBlacberyy2 Hi there! Thanks for reaching out and we'll resolve this right away. Can you kindly DM us the email associated with the order? In your message can you also include the issue pertaining to your order? We'll be here to resolve this as soon as possible.