@mtnug Hi, I initiated a Mobile money reversal with 0782897745 on Sunday, up to now it has not been reversed, can I get support? I can't get through to call center.
@stanbicug My business account was mistakenly enrolled for online banking, I have been to 3 different branches with a written letter to have this removed with no help so far, I have abandoned the account for now until am helped, I actually need to use that account.
@stanbicug I sent money to an account using my Flexipay but the account holder claims they have not received it, can I get some guidance on how to get the money reversed to my Flexipay account? Thanks
@stanbicug A wrong business account was opened for me that chops 57,500 monthly, I've been to two branches and written letters to have this resolved and nothing has been done, I need assistance to close this, thanks.
Today is the D-day, come have urself an Aquafina experience tonight at Glass lounge........come dressed to kill because our cameras will be all over the place....... Not forgetting the 360 degrees camera experience.... Let's meet there......
@StanChartUGA Equity that transfered the money has sent u all the documentation you have requested for but you go ahead to hold my money without any explanation, I must say am very disappointed....... Must I go to your branch in Kla to get this issue resolved? I thought u were a modern bank..?
@godrech2 Hi Godwin,
Thanks for contacting us and sorry for the delay.
Ticket 20230725175225 is in progress and our team is working to have issue resolved. ~NG
@StanChartUGA Am getting abit impatient, I logged a complaint about an RTGs that was made on the 17th of this month under Ref: 20230725175225, on the 21st I sent all the docs that I was requested to send, but up to now I've not got any feedback that can help me, please advise.
@StanChartUGA Hi @StanChartUGA is it in order for my RTGs transfer to take 2 weeks without anyone from your bank explaining to me exactly why my money is being held? I have shouted for help and all I get is "The team is working to resolve your issue" what else must I do to get my money?
Is it just me or have the quantities of boiled groundnuts in buveera reduced significantly? I am inclined to believe that the women vendors at Lugogo traffic lights have cut back on portions, yet kept the price at a thousand shillings! The Ag. ED of @UNBSug must step in rwiyale