MTN Uganda

Eid Mubarak from MTN 🌙✨ Here’s a special message from our Chief Marketing Officer, @ElsheikhSylvia, as we celebrate. #RamadanWithMTN

Eid Mubarak from MTN 🌙✨ As we mark the blessed day of Idd-ul-Fitr, here’s a heartfelt message from #MTNBusiness General Manager, Ibrahim Senyonga. #RamadanWithMTN

Good morning, Jumma Mubarak.

@Daniel235021055 .Y'ello Daniel! Sorry about that. Please DM your number so we can engage the relevant team to support. Regards, MTNGeo

@mtnug we network challenges in bulambuli particularly muyembe, even internet issues. Help us improve

@ykasujja @sylmulinge .Dear customer! The issue is in progress. Let's re-engage the real team to sort this out as soon as possible. We regret any inconvenience caused. Regards, MTNGeo

@mtnug @sylmulinge Dear Customer INC14474742 Thank You !

@sylmulinge I have followed up on a refund from @mtnug for 10 days now, after they failed to load my wakanet bundle. I call every single day and they promise to resolve within 24 hours. This is so embarrassing

@NankyaJose18822 .Y'ello Josephine! Kindly visit the service center with the National ID and UGX 3,500 for a new number or UGX 1,500 if you are swapping the physical SIM for an eSIM. Regards, MTNGeo

@mtnug Hw can I get a eSIM

UGX 1M just dropped on your account. Which car are you buying after topping up the balance?

@eddi912420 Dear Eddi, sorry about the suspension. Please send us a direct message of the number affected. With regards. MTNLili

@mtnug Mtn Uganda I want back my money

Ramadan Day 30 || #RamadanWithMTN Ramadan doesn't end... it continues in your prayers, your habits, and your القلب .

@BiiraBiira1 You are really welcome. With regards. MTNLili

@mtnug Okay thanks

What is the answer? 🤔

@SteveUG Y'ello @SteveUG! Sorry about that. Please DM the number for support. Regards, MTNGeo

Hello @mtnug I’m having issues with my home fibre Internet. Any way I can be helped?

@Jonaome @ElsheikhSylvia @SalamTvUG Hello Omecha, please share your contact via DM. #RamadanWithMTN

@mtnug @ElsheikhSylvia @SalamTvUG Online Eid is welcome🙏

Eid Mubarak from MTN 🌙✨ Here’s a special message from our Chief Marketing Officer, @ElsheikhSylvia, as we celebrate. #RamadanWithMTN

@sekpaul513 @ElsheikhSylvia @SalamTvUG Kindly share your contact via DM. #RamadanWithMTN

@mtnug @ElsheikhSylvia @SalamTvUG Admin something for Eid am kneeling 🧎

@NyakairuD60879 @ElsheikhSylvia @SalamTvUG Kindly share your contact via DM. #RamadanWithMTN

@mtnug @ElsheikhSylvia @SalamTvUG We want rice not words this time.

@Liane1840651 Y'ello Liane! Sorry about that. Kindly DM the number attached to the internet service and an alternative contact for support. Regards, MTNGeo

@mtnug the wakanet network is so bad for 2 days now.

@AdisonTwii26659 Dear Adson, sorry about that. Please dm us a number that sent, number that received and date of the transaction, and please note that money goes back to sender at a fee of ugx1000. With regards. MTNLili

@mtnug I turned my money into Air time can I turn it back to mobile money

@MasikaBrendah .Y'ello Brenda! Sorry about that. Unfortunately, we see no activations made. Kindly follow up with the bank. Regards, MTNGeo

@mtnug 0787859508 they were 500mbs purchased twice

Family internet, managed your way. With #MTNWakaNet, you can decide which devices access your Wi-Fi and when helping you create a safer and more balanced digital space for your children. Get started on the MyMTN App today.

@BUTD100 Dear Katumba, thank you for reaching out. Kindly send us a direct message of your number attached, your alternative number and what exactly is failing? With regards. MTNLili

@mtnug your wakanet network is down 😔💔

@realfortune_1 Dear customer, sorry about the experience. May we know if you are referring to mobile internet or Wakanet internet?. With regards. MTNLili

I've seen sh*t, I've dealt with sh*t , but @mtnug internet network is a discovery, you're a disgrace to be honest...

@GerogeK38651 Yello! Good evening, Geroge. We appreciate your message. What can we do to assist you? With Regards. MTNLili

@mtnug Hello

@JoyDikan98727 Yello! Good evening, Joy. We appreciate your message. What can we do to assist you? With Regards. MTNLili

@mtnug Hello

@Naturespulsi Dear our esteemed customer, sorry about the experience. Please share your affected number, your alternative number and error response received when trying to connect to internet. With regards. MTNLili

This is really devastating, now a full week with the most bogus Internet service from @mtnug. Even they don't pick calls when you use customer care helpline. When will customers helped, Just come and pick your gadgets