Google Play

@liaqatalidiary That doesn't sound good, Liaqat. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

This has cost me a significant amount, nearly half my salary. I request an urgent investigation and a full refund, as the service was never provided. Please look into this matter. #GooglePlay #AndroidDev #Refund #Support

@GooglePlayDevs @Google @AndroidDev @GoogleIndia @YouTube @TeamYouTube I was charged twice while trying to register a Google Play Console account (lascsofficial@gmail.com). Both times, payment was deducted and receipts were issued, but the account was never created.

The spell has been cast on Google Play 🧹🫧 Immerse yourselves in the world of Wicked: For Good and download @peacock goo.gle/4o0KvYo #GoPlay

@DngTngGiaHuwjn @Google @DngTngGiaHuwjn That doesn't sound good, Dương. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

SOP.3305-9428-9282-56109..0. Please check again for me why I am not allowed to return the product/get a refund, while I didn't even know the transaction occurred. When I found out, I stopped the subscription package and requested a refund. @GooglePlay @Google

@Yajat2010 @Yajat2010 That's not the experience we want you to have, Yajat. Could you please follow us and let us know when you have so we can reach out over DM?

@GooglePlay , I submitted the prize claim form on 23rd May before the 25th May deadline, but I still haven’t received any update regarding my reward status. Could you please confirm if my submission was successful and when I can expect the next update? Thank you.

@MDSAYEEDISLA @Google @BGMI_Official @MDSAYEEDISLA That doesn't sound good, Sayeed. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

I purchased UC on 24 may Through Google Play but my UC not Received and when I informed Google Play for Refund because of my purchase not received so they reject the refund what can I do now @GooglePlay @Google @BGMI_Official

@dondonaquilino9 That doesn't sound good, Dondon. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@GooglePlay Hi, I need help with my refund case 7-5361000040663. Refund was approved May 20 but I haven't received it. My account is now banned so I can't check in Play Store. Can you please check and help? Thank you.

@mari_shubham Got it. We'd like to look into this for you. Let's move the conversation to DM.

@GooglePlay Followed you, now solve my problem

@GooglePlay I added ₹1100 to my Google Play balance to buy a subscription. Balance was credited, but purchase failed with OR-FGEMF-72. If the account payment is suspended, why was the recharge accepted? Please restore access or refund ₹1100. Case ID 8-7747000040440

@josh_ua_1 @xsupport @premium @josh_ua_1 That doesn't sound good, Joshua. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@XSupport @Premium @GooglePlay Paid for Premium via Google Play (Transaction: z60526330100730544920839), but not active on @josh_ua_1 [my] account. Please help!

@TracieLang54388 We understand your concern, Tracie. To fix internet connection problems, check that Wi-Fi is turned on and you are connected. If that does not work, restart your wireless router. You can find step by step instructions here: goo.gle/2PbrMwH. Hope it helps.

@GooglePlay @FetchRewards 4 networks innumerable attempts- its ridiculous

@FetchRewards the app won't load so I un-installed and the @GooglePlay store for 3weeks gives an error and won't install or even open your app link!

@Gwendol36287174 Hmm. Could you tell us more about what's going on without revealing any personal information? We're here to help.

@GooglePlay Please make it so that I can message you! I don’t want to post personal info on this app.

@GooglePlay I need help with my account, you aren’t recognizing that I have a subscription yet you’ve collected my payment.

@UApollo666 @UApollo666 That doesn't sound good. If your movie keeps buffering, is lagging, or isn't playing correctly, one of these troubleshooting solutions may fix the issue: goo.gle/3PzTqPx. Keep us posted.

@GooglePlay hey I paid for a movie I cant watch fix this shit now I'm not fucking asking

@mr_money15 Hmm. We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay Done

@GooglePlay Hey @GooglePlay, your support form is completely broken and giving me a 'please fix the fields above' loop error. I need help with a transaction issue. Can a human DM me?

@AdityaPhino Understood. Please get in touch with us here: goo.gle/4bpNZ01. Our support team will be happy to assist you further. Thanks.

@GooglePlay No, im not, told you i dont have the code that need to fill.....

@GooglePlay i keep getting this transaction that i never make before, dont have any family member that able to do this, can you helped me? Most of my payment method using another apps.

@mr_money15 Got it. We'd like to chat about this. Please follow us and let us know when you have so we can reach out over DM.

@GooglePlay Yes, I am signed in with the correct account. I checked my order history there, and it's missing. The charge debited my bank but failed to log on Google’s side.

@engg_banker Hmm. We've already sent you a direct message about this issue. Could you check your inbox and respond? We can assist from there.

@GooglePlay @instagram @Meta Done.

Glitch on @Instagram chargd me ₹30000 for "Meta Max Bundle" instead of 1-Month Free Trial! Cancelled within minutes with 0 usage.@GooglePlay rejected automated refund & asked to contact developer. Raised request with Meta but no reply. Help! Order:GPA.3310-8357-7036-21931 @Meta

@mr_money15 Sorry to hear that. Could you confirm if you've signed in with the correct Google account? Keep us posted.

I am requesting a full refund of ₦7,600. My X Premium was supposed to renew today, May 26, but Google Play debited my card a day early (May 25). I cancelled immediately due to the early charge, but now my service is fully deactivated and it’s asking me to pay again. ​The ₦7,600 charge isn't even showing up under my Google account budget or order history, so the payment is trapped. ​Could you please follow me or send a secure link so I can DM you my account email to process this refund? Thank you!

@humanbeatapp Sorry to hear that, Dainius. Unfortunately, developer issues are out of our support expertise. The good news is we do have a team that can help! We recommend reaching out to @GooglePlayBiz for assistance. Hope this helps.

@GooglePlay @googledevs I am a verified Play developer. Uploaded ID. Paid £25. My app passed review and was approved. Account suspended by algorithm same day. Appeal approved by Google. Now locked out due to too many verification attempts. Cannot access any support without acc