GFiber

Let's goooooo 🚚💨 #gfiber #fiberinternet

it always feels like somebody's watching meeeeee

@IowaFanNick Hi Nick, I'm sorry to hear that you're experiencing issues with your WiFi speed. If these results are consistent across multiple devices, please send me a DM here, and I'll be happy to investigate from my side and see what I can do to help get things back on track. -Luke

@googlefiber get your shit togetherness #google #internet

@Noname63570918 Hi there, I'm sorry to hear about the disruption to your connection. Send me a DM here, and I'll be happy to investigate from my side and see what I can do to help get things back on track. -Luke

@googlefiber why is my internet out multiple times a night? What the fuck am I even paying for?

Internet that laps the competition is now available in Race City USA! 🏎️💨 Congrats to Jim and Gaby Vincent, our very first customers in Mooresville, NC 🎉 Ready for symmetrical speeds? Check your address (and buckle up) 👉 spklr.io/6018EPHM0 #GFiber #FiberInternet #RaceCityUSA #MooresvilleNC

@irvin18214 Hi Irvin, I'm sorry for the trouble there. Please reach us via DM and I'll take a closer look at your connection. -Clay

@googlefiber How about you fix my internet. I couldn't play online today!!!.

Sure finding your one true love is great but have you ever experienced a symmetrical gigabit connection with zero lag??? #gfiber #fiberinternet

@Blob_Dole Hi there, I'm sorry to hear about the disruption to your connection. Send me a DM, and I'll be happy to investigate from my side and see what I can do to help get things back on track. -Luke

@googlefiber I’ve had an outage for nearly 3 days… this is beyond insane.

@thestateofnow Hi there, sorry to hear that you're experiencing an issue with your service. Send me a DM here, and I'll be happy to take a look from my side and see if I may be able to offer further assistance. -Luke

@googlefiber - What has happened to your customer service? You used to be the best, now you’re atrocious. I’ve been trying to get something resolved for TWO MONTHS now. Are you going out of business?

@demonitizedhaz Hi Mack, I'm sorry for the unexpected downtime. Please reach me via DM if you're not back online yet. -Clay

@googlefiber I have a sinking suspicion that fiber lines have been destroyed by neighborhood work. We've been out of internet for almost 12 hours with no explanation. What's happening? SLC, UT.

@digividkid Hi Ed, we are sorry to hear that your home is currently experiencing an issue due to a network outage. Please send us a DM, so we may have our team look into this with you. -Lee

@googlefiber Update: It’s now been even longer with no response. To make matters worse, the Google Fiber app is now unavailable. At this point, the issue isn’t just the outage, it’s the complete lack of communication.

Lunching and launching in Cedar Park! 🍽️ 🚀 We celebrated GFiber's arrival in the Red Oaks and Deer Creek Ranch communities with food, fun, and some frosty treats 🎉 Special shoutout to Cedar Park Mayor Jim for stopping by to celebrate with us along with the community. #GFiber #FiberInternet #CedarPark #Texas #Expansion

@khrystenk Hi Khrysten, we are sorry to hear about the situation and would be happy to help. Please send us a DM, so we may gather the relevant details to have our team look into this with you. -Lee

@googlefiber Hello. I love Gfiber. I am trying to help a friend add service to their house for 8 months, and we are stuck in a void. Our city destroyed the Gfiber line, and Gfiber is either unwilling or unable to restore it. Can anyone help?

Internet so good it only needs one name. We've been going by GFiber for a while now, but it's time to make it official: Google Fiber is now GFiber. As we enter our new chapter, we're focused on the same goal: continuing to push the internet forward to create an internet experience you'll actually love. Say hello to GFiber: spklr.io/6017EyRpV #GFiber #FiberInternet

@rha227 Hi there, we are sorry to hear that you are experiencing issues with your internet service. Please send us a DM, so we may help look into this further with you for a swift resolution. -Lee

First world problems but man is it hard when your @googlefiber has been down for going on 8 hrs, especially when a lot of entertainment is via streaming services 😢😩

@soupsofwrath Hi Barry, apologies for the connection troubles. We'll never throttle or limit your connection, and we'd like to help. Please reach out via DM for assistance. -Gregory

@googlefiber stop throttling my internet. This "1 gig" is the shittiest internet I've ever had. Can't even imagine you guys trying to run a 5g plan like you want to, probably gonna fry your hardware which can barely do 1g in a square box consistently

@BThomas0985 Hi Brian, apologies for the ongoing downtime. Please reach out via DM, and I'll be glad to check on this to see if I can help speed things along. -Gregory

@miamiblink305 Hi there, I'm sorry to hear your service is disrupted. I'd like to take a look to ensure the proper teams are aware and working toward a resolution. Please send me a DM, so I can gather your account details, and I'll be happy to investigate. -Brian

Google fiber down in Miami Beach @googlefiber

Freedom to upload those firework videos faster than you can say Happy 4th of July 🇺🇸 #gfiber #fiberinternet #happy4th #july4th

@PAC_Montgomery Hi there, I'm sorry to hear about the service disruption you are experiencing, and would like to investigate this matter further. Please send me a DM, so I can gather your account details, and I'll be happy to help in any way I can. -Brian

@googlefiber Why does it take customer service 2.5-3 days before sending someone to fix my Google Fiber connection, meanwhile, no internet service, no TV service, unable to work from home?

@paulmacguyscott Hi Paul, thank you for your awesome feedback and for the shout-out!

Hey @googlefiber I got my GFiber installed today in #LasVegas and WOW! Fastest Internet I have ever experienced and amazing service. Tech called to see if he could come early and I was installed in 20 minutes! My @Ubiquiti Beast router screams now!