@OctopusEnergy Hi just got my 29/11 saving session results and it's not correct. I can see from my HA that I have exported around 4 kWh and your system shows only 0.01. Can you please update and correct this?
@gotoprasanna Hey Prasanna, congratulations on the new solar panels!. The good news is that you can keep your IO tariff for charging your EV, and combine this with our standard SEG tariff, and get paid for the energy you export. You can sign up here: octopus.energy/help-and-faqs/…
@OctopusEnergy I recently got solar panels installed and got all required documentation to apply for SEG. I am currently on IO. can you advise me on suitable tariff and how to apply for SEG?
@OctopusEnergy I have joined Octopus energy on 8th October. I have observed that my smart meter is not sending readings for gas and electricity. Why is this not configured yet? Also I have applied for a tariff change to IO which is still not complete can you provide an update?