Grainger plc

1.7K posts

Grainger plc

@graingerplc

Established in 1912, Grainger plc is the UK's largest listed residential landlord and a Real Estate Investment Trust (REIT).

Katılım Nisan 2010

822 Takip Edilen4.3K Takipçiler

Sabitlenmiş Tweet

Grainger plc@graingerplc·2 Kas

@RobertJenrick provides an update on Government guidance for the housing market ahead of Thursday's lockdown.

Robert Jenrick@RobertJenrick

Housing market update ahead of Thursday’s measures: 🏡 Renters & homeowners will be able to move 📦 Removal firms and estate agents can operate 👷🏻‍♀️Construction sites can and should continue 🔧Tradespeople will be able to enter homes 📋But all must follow the Covid safety guidance

English

Grainger plc@graingerplc·28 Şub

@AngieHodson62 Hi Angie, sorry to hear about your experience. Please can you confirm the address via direct message so we can look into this for you.

English

100

Angie Hodson@AngieHodson62·27 Şub

@graingerplc (2) nothing arranged. Had to phone Axis now rearranged for Tuesday 4th March. This leaves my mother ( elderly) with no heating or hot water for this amount of time. No phone call from Axis as requested. POOR CUSTOMER SERVICE

English

Grainger plc@graingerplc·21 Oca

@zoenora6 Hi Zoe, we are so sorry to hear of your experiences. Please can you send us a message with your address so that we can look into this further.

English

174

Zoë Crowther@zoenora6·20 Oca

Here’s my experience of *yet another* terrible rental situation, this time with @graingerplc We, four friends, are living in a building site With no prior notice, scaffolding went up a week into our tenancy in August – we’ve since suffered major disruption. At its worst 🧵👇

English

8.9K

Grainger plc@graingerplc·7 Oca

@charlotteldn88 Hi Charlotte, we have spoken to the team and it’s our understanding that a contractor provided some recommendations to help alleviate the issue. If there are any further concerns please do not hesitate to get in contact with us so that we can assist further.

English

Charlotte@charlotteldn88·11 Ara

@graingerplc Thank you

English

Charlotte@charlotteldn88·10 Ara

Hi @graingerplc no one is responding to me about the escalating mould situation that I reported over a month ago. The walls are mouldy, the carpet is mouldy, the front door is mouldy. Please advise - urgently

English

143

Grainger plc@graingerplc·6 Oca

@charlotteldn88 Hi Charlotte, I have messaged the team involved for you and will get back to you once I receive further information

English

Charlotte@charlotteldn88·5 Oca

@graingerplc Hi @graingerplc can you advise on the above - no one has replied

English

Grainger plc@graingerplc·11 Ara

@charlotteldn88 Hi Charlotte, I'm dealing with this internally for you so as soon as I hear back I will let you know.

English

Charlotte@charlotteldn88·11 Ara

@graingerplc Can you advise what ‘as soon as possible’ means as your emails say I’ll get a reply in up to 48 hours but no one does so I’m not confident

English

Grainger plc@graingerplc·11 Ara

@charlotteldn88 Hi Charlotte, I have forwarded this to the relevant team and will get back to you as soon as possible.

English

Charlotte@charlotteldn88·11 Ara

It is Wootton street. I’ve been emailing and calling customer services for a month so please don’t just put it into them as I’m not hearing anything back. Can you ensure this is actioned today?

English

Grainger plc@graingerplc·11 Ara

@charlotteldn88 We are sorry to hear this. Please can you DM us your address so we can this follow up with the relevant team.

English

Grainger plc@graingerplc·17 Tem

@LordCatsburg We apologise for any confusion or inconvenience you may have experienced. We do offer a large number of pet-friendly properties, but due to popular demand, availability can vary as they might be currently rented. Please reach out to us directly and we can assist you further.

English

299

Lord Loki of Catsburg@LordCatsburg·14 Tem

@graingerplc I wouldn’t bother. I contacted them and they said none of their properties were pet friendly…

English

398

Grainger plc@graingerplc·21 Haz

Whether you're renting for the first time, or settling down to create a family home, we've got you. Stay for as long as you like when you rent with Grainger. Discover more about build-to-rent and why it's changing the face of renting in the UK. Rent well. Live well.

English

1.8M

Grainger plc@graingerplc·15 May

@nigwillis Good day. We’re sorry to hear this and we take this concern seriously. Please DM us your full name, surname, property address and contact details in order for us to escalate this as a matter of urgency. Thank you.

English

120

Nigel Willis@nigwillis·14 May

@graingerplc Hi my disabled 84 year old father in law has now had no flushing toilet for 6 days in one of your properties- 5 visits from “plumbers” and still no resolution ! What do we have to do ?

English

114

Grainger plc@graingerplc·22 Şub

@I_Am_Victim @PwC_UK Good day. We're sorry to hear about this. Please DM us with further information if possible. Thank you.

English

126

I.Am.Victim@I_Am_Victim·21 Şub

@graingerplc, you may want to have a chat with @PwC_UK about their staff viewing client data on a train today in full view of other passengers

English

118

Grainger plc@graingerplc·23 Ara

@MLS114359 Hi there, we are sorry to hear this. Please can you DM us the address and our team will look into this.

English

Michelle Sprason@MLS114359·22 Ara

@graingerplc trying to get help for 80 year old mother who’s heating has failed for the second time in 24 hrs - no one answering phone

English

Grainger plc@graingerplc·3 Kas

@NadiaHadria @wcchousing @CityWestminster Good day, we’re sorry to read this. Please contact your property manager or DM us your contact details and we will escalate the matter to your property manager. Thank you.

English

125

Hope@hopeformankind0·3 Kas

Ongoing pest infestation issues not addressed! @wcchousing @CityWestminster @graingerplc

English

155

Grainger plc@graingerplc·5 Eki

@constantine_fry Good day, please can you DM us your property address, your name, surname and contact details on order for us to escalate the matter. Thank you.

English

Grainger plc@graingerplc·8 Eyl

@charlotteldn88 Good day, have you contacted your property regarding this? Please DM us your name, surname, email address and property address to escalate this to your property manager. Thank you.

English

137

Grainger plc@graingerplc·29 Ağu

@EkHoucem Thank you. I can confirm that Kate will be in contact with you shortly regarding an update on the return of your deposit.

English

HoucemEK@EkHoucem·26 Ağu

@graingerplc Yes, I have been in touch with Kate the portfolio manager for Shillingon but she’s ignoring my emails! Thanks for replying

English

HoucemEK@EkHoucem·23 Ağu

@graingerplc Hi Grainger, I have been emails your managent over Shillington Old School to get my deposit back but they keep ignoring my request even though I have have sent all the documents needed? Would you be able to help? Thanks

English

Grainger plc@graingerplc·25 Ağu

@EkHoucem Alternatively, please forward your email on to info@graingerplc.co.uk We’re also looking at trying to send you a DM to reply to with your contact details. Please also advise if you’ve been in contact with your dedicated property manager?

English

HoucemEK@EkHoucem·25 Ağu

@graingerplc Hi, I can’t DM you see the picture ? I emailed Feedback @graingerplc but your complaining email bounced back!! For a straight forward procedure I’m chasing for months now!

English

Grainger plc@graingerplc·28 Haz

@pauliesmyth Good day, please DM us your name, surname, contact details and property address in order to escalate the matter for you. Thank you.

English

195

Paul Smyth@pauliesmyth·28 Haz

3 years living in a building with serious building defects and flammable insulation and the landlord @graingerplc thinks it’s unreasonable that we want it fixed now! 3 years unable to sell my apartment and living in a hell hole! #niceone #dodgylandlord #help

English

256

Grainger plc@graingerplc·12 Haz

@MutantAlgorithm Thank you. This was reported to OOH on Saturday and attended to. In future, please contact the out of hours emergency line with any issues. 0345 300 5824

English

MutantAlgorithm@MutantAlgorithm·10 Haz

@graingerplc there’s currently a major flood on the ground floor of St Anne’s House. Unclear which flat No. it is coming from.

English

Grainger plc@graingerplc·31 May

@James201185 Good day, please DM us your contact details and property address in order to escalate the matter to the relevant property manager. Thank you.

English

145

Keşfet

@AngieHodson62 @zoenora6 @charlotteldn88 @LordCatsburg @nigwillis @I_Am_Victim @PwC_UK @elonmusk