Green Chef

@hannuhk8 Hi there. Thanks for reaching out. We're sorry to hear about this issue. Please send us a DM with your email account if you need assistance.

@hannahbenana34 Hi there, We are sorry to hear about this. Please DM us your account email address so we can best assist you.

@greenchef just failed for a second time….expired (1/11/23) and curdled coconut milk…

@KennedyyyRayyy Hi there. We're sorry to hear about your negative experience. Please send us a DM so we can look into this issue.

@greenchef customer service sucks to deal with! Trying to get a charge off my account when I asked to deactivate my account and it “didn’t process in time” before they charged me. The people in customer service are no help

@TradeArcher Hi there, We are sorry to hear about this. Please DM us your account email address so we can best assist you.

@Elona_Wise @HelloFreshUK Hi there, We are sorry to hear about this. If there is something we can do to help please DM us and let us know.

Tried @greenchef for two weeks as a solo parent on a budget. First week they sent me 4 Broccoli sides! I had Broccoli with every single meal last week! This week you're sending preselected meals even though I changed them! Absolute disastrous start. @HelloFreshUK #greenchef

@CatDoyleMCR Hi there! Please call us at (888) 236-7295) so we can look into this. You can also live chat Click on the chat icon in the lower right-hand corner of the screen (available Monday-Sunday 9 am - 7 pm EST) greenchef.com/contact .

@greenchef Hi  I’ve deactivated my account for w/c 27th March but still want my box which is due to be delivered tomorrow and the money has been taken from my account.  Can you confirm I will be recieving it please?

@pranavvvj Hi there. Thanks for reaching out. We're sorry to hear about this issue. Please send us a DM with your email account if you need assistance.

Hey @greenchef ,can you please explain why u r sending me a food box, charging my credit card & moreover sending me random food items that I don't even eat? Is this a new way of scamming customers? I deactivated the plan weeks ago. Stop scamming. Dont waste ur food & my money 🙏

@julestcb Hi there. Thanks for reaching out. We're sorry to hear about this issue. Please send us a DM with your email account if you need assistance.

Don't use @greenchef. Delivery didn't turn up today. This first order included free delivery. They credited my account for the value of the lost meals but refuse to honour the free delivery for my replacement order. First time customer too. Appalling customer service!

@eightcrazy Hi there, We are sorry to hear about this. If there is something we can do to help please DM us and let us know.

@greenchef my order is paid for. Supposed to arrive today. Nothing. No shipping email. No tracking info. Not a positive start to my first order. Super disappointing.

@niteeshe @FDA @USDAFoodSafety Hi there. Thanks for reaching out. We're sorry to hear about this issue and thank you for bringing this to our attention. Please send us a DM with your email account so we can look into this.

Hey @greenchef is a rusted metal chain part of the ingredients of a black bean flautas? I almost swallowed this thing! And feel like throwing up. What kind of service is this? #greenchef @fda @USDAFoodSafety

@StefLMay Hi there! Please call us at (888) 236-7259  so we can look into this. You can also live chat Click on the chat icon in the lower right-hand corner of the screen (available Monday-Sunday 9 am - 7 pm EST) greenchef.com/contact

@greenchef I’m sorry but you can’t provide green beans and cauliflower for my dish this week so you have sent broccoli and…..tender stem broccoli? Couldn’t you have thought of anything better. Very disappointing every week you sub ingredients!

@Myriame83 Hi there, We are sorry to hear about this. If there is something we can do to help please DM us and let us know.

@janewil78463035 Hi there. We're sorry to hear about your negative experience. Please send us a DM so we can look into this issue.

@greenchef please STOP taking money from my bank account! I skipped weeks but you keep taking money & delivering. I’ve tried chat & email but am ignored. I’m logged out & password reset not working to delete my bank details. Please reply!!

@GreenchefSucks Hi there, We are sorry to hear about this. If there is something we can do to help please DM us and let us know.

@jdwaldy Hi there, We are sorry to hear about this. If there is something we can do to help please DM us and let us know.

@jdwaldy Hi there. Thanks for reaching out. We're sorry to hear about this issue. Please send us a DM with your email account if you need assistance.

@vez_khalifa This looks exquisite, thank you for cooking with us! 😋

Making the Italian White Bean & Kale Soup I got from @greenchef, who has made going vegan for Lent so much easier!

@hannahbenana34 Hi there, We are sorry to hear about this. Please DM us your account email address so we can best assist you.

@greenchef MY GREEN BEANS HAVE MOLD ON THEM WTF

@johnfoutz Hi there! Please call us at (888) 236-7295 so we can look into this. You can also live chat Click on the chat icon in the lower right-hand corner of the screen (available Monday-Sunday 9 am - 7 pm EST) greenchef.com/contact

This is the second time a box has arrived with frozen gel packs ruptured and bags wet @greenchef. Inner box was punctured BEFORE it left your facility. Top this mess with missing ingredients.

@IAmASKhan Hi there. Thanks for reaching out. We're sorry to hear about this issue. Please send us a DM with your email account if you need assistance.