Helpline.CS
15 posts


@AXS_UK please can you resend tickets for 1023063590 as they’ve still not arrived

@axs @AXS_UK I have already sent 2 private messages and you have not responded

@AXS_UK @coldplay is there a block on transferring ticket for the 22nd August concert at Wembley? We can no longer go and want to sell the tickets, for face value, to someone who can go. But in the app it wont let us use the transfer option or the AXS sell option. Please help!

Hi @AXS_UK. When are we able to sell tickets to Shawn Mendes via AXS Resale? The show is in 4 days! @ShawnAccess @ShawnMendes

@AXS_UK I need to speak to a human urgently!!!!

@AXS_UK looking at tickets on the site and theyre resale tickets is it legit? I don't want to get scammed by the seller if I purchase them.

@AXS_UK is your payment portal having problems this morning. Tried to purchase tickets, Amex authorises payments then your website fails to process.

@AXS_UK how do I sell my Shawn Mendes through the official platform when it’s not even available?! I was told it was a week when I could, we are now less than a week🥴

@axs I sent a DM several hour ago. Waiting …

@AXS_UK can someone please get in touch with an event I’m at tonight thanks