Dr Katie

@British_Airways Why you have kept children, disabled & elderly queuing on the runway whilst we await the arrival of two diplomats who subsequently board the plane first. When questioning this the air stewardess on board the plane said that they are considered “important”!?

@kokoso_baby I’ve just bought your scalp cream on Amazon and wanted to check if this bottle is faulty? It is a bit messy to apply which I’m sure isn’t right! #CustomerService #Amazon #help

@_skqn @EurostarUK I’m in the same position. I can’t get through on the phones, website or email. Please can you advise me also! Thanks

@EurostarUK Hello, I sent you a private message with my booking details yesterday. Please advise. Thank you.

@EurostarUK please can you reply to my tweet or direct message

@EurostarUK Following your email regarding the possibility of exchanging our tickets during the rail strike can you confirm if this includes hotels booked as part of a package with Eurostar please?