Happy hours don’t build community.
What ways are you building community with your #remote teams?
#community #companyculture
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Hannah Clark Steiman
1.5K posts
Hannah Clark Steiman
@hannahsteiman
President, Chief Strategy Officer & Board Member at @Peak_Support. Views are my own but you can borrow them whenever you'd like.
Cambridge, MA Katılım Mart 2009
287 Takip Edilen639 Takipçiler
Great to have touched base with @MITSloan on leadership and being featured on their #IdeasMadeToMatter blog.
Peak Support@Peak_Support
A 2019 #leadership study found that American #women held less than 40% of #corporate management positions.👎 Read @MITSloan #IdeasMadeToMatter blog featuring Peak Support #COO @hannahsteiman now, as she shares her thoughts on #leadership.👑 hubs.ly/H0tdqC00
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Hannah Clark Steiman retweetledi
This is beautiful! Thank you. We love growing with you!
Jona@my_melindra
I wasn't there when you were born, but I witnessed how you grow and bloom. Keep growing. Happy Anniversary! I'm forever grateful to be a part of the @Peak_Support family for years, and still counting. Cheers to 5 years, and beyond! #PeakSupportTurns5 #PeaskSupport
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Thanks for the kind words! We love having you on our team and celebrating this anniversary together.
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@Peak_Support write up for our monthly Q&A featuring me.
This month we celebrate 5 years as a company! Can't wait to see what the next 5 holds.
Peak Support@Peak_Support
Hannah is the #COO of Peak Support, but she is also a hardworking #mother who wakes up early and allots 30 minutes of #alonetime before her #kids get up.😍 Read the latest Peak Support #Q&A #blog now to learn more about Han.💚 hubs.ly/H0ry5v40
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We don't want there to be any doubt about where we stand as a company. So, with an acknowledgment that words will never be enough, we want to be clear that Black Lives Matter.
Peak Support@Peak_Support
At Peak Support we developed this letter for our team to share resources we've been using to understand the Black Lives Matter movement. We don't want there to be any doubt about where we stand as a company. We want to be clear that Black Lives Matter. hubs.ly/H0ry3vs0
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@RobertJacobi @wptavern @justintadlock @espn @kumaraishwarya @thenextweb @MRKR @TechRepublic @vmcombs Thank you for sharing!
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Hannah Clark Steiman retweetledi
#MorningCoffee
(@WPTavern @JustinTadlock) APIs & #WordPress
(@ESPN @kumaraishwarya) Prodigy #Chess
(@TheNextWeb) Kids & #Coding
(@MRKR @hannahsteiman) Remote Work #Brain
(@TechRepublic @vmcombs) Insecure #Libraries
robertjacobi.com/morning-coffee…
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@ChristinaPaulou @ChristinaPaulou Thank you for sharing!
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“A 2017 University of Texas McCombs School of Business study found that your cognitive capacity is significantly reduced when your smartphone is nearby, even if you’re not using it” — @hannahsteiman marker.medium.com/this-is-your-b…
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“This Is Your Brain on Remote Work” by @hannahsteiman
link.medium.com/S41rL9uOG6
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I teamed up with @MRKR to explore the brain on remote work 🧠. @Peak_Support has been remote since we founded it 5 years ago. Check out the article to understand more about what to expect from your brain during remote work.
@Medium
hubs.ly/H0qJCNW0
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Watch my video on hiring red flags, especially in a remote environment. A remote hire is like any other hire. I want people who are excited about working for Peak Support.
#hiring #interviews #remote #covid19
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Today I’m talking about why running a remote operation is NOT THE SAME as “working from home.” Most companies don’t understand this, and that’s why they fail at remote work.
#newrules #covid19 #customersupport #customerservice #outsourcing #remote
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Listen to my feature on the @summatti podcast talking about #CSAT response rates and scaling your support team.
#bpo #CSAT #Podcast
Peak Support@Peak_Support
Scaling remote support is even more important during these critical times. Listen to our COO discusses #CSAT response rates, how we are scaling our support team and how to best adhere to your values. hubs.ly/H0p7kNJ0 #bpo #support #CSAT #podcast
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