@harpoolio Please excuse the overlook, I hadn't seen your previous posts. Sorry if the callback wasn't made as it should have been. Please do reach back out to our customer care team for further assistance with the transfer of responsibility. Sorry for the inconvenience Harp. -^rm
@RogersHelps your customer service rep assured me I would get a call back between 1-2pm after talking with her (Anna) the day before. She said she would put it in her calendar. After speaking with 5 different people I still have not got my issue resolved.
@harpoolio Hello Harp, we are saddened to learn your recent experience has you feeling this way. Do you mind advising us what's the issue that has you reaching out today so we can best guide you here? -^rm
@RogersHelps Why is your CS so hopeless that it never goes to the right person? Secondly why did your CS rep state a time and claim to put it in their diary and not call back? Do Rogers not care to retain customers?
@harpoolio I am sorry but we don't have a way to arrange for callbacks to do a transfer of responsibility. Please call us back at one of the options found here: rogers.com/contact/billin…
Any of our customer care agents should be able to assist with this without any trouble. ^ch
@harpoolio Hi Harp, thanks for reaching out and sharing your experience. Can you tell us a bit about that's happened? What was the reason for the callback and expected outcome? ^clh
🗣️ "There was far too many out there from whom the final pass was pathetic. It was terrible, and you can't keep doing that."
Ashley Young was critical of Liverpool's use of the ball in the final third against Spurs this afternoon #LFC
@pennant83@TheRedmenTV@pennant83 I would have looked world class with makelele in front of me. He was part of a team that was very defensive and counter attack driven. He was indeed surrounded by world class players. The biggest thing Terry had..... He is English.
Virgil had to do a lot more alone.
To my debate regarding VVD and JT not 1 single person as stated what JT is better at? All I’m reading is, he’s scored more goals….. won more titles ok great, tell me what JT is better at then VVD? It’s not pace, it’s not 1V1 DEFENDING!…… pleases enlighten me
@harpoolio Hi Harp, we understand how difficult that would be. Could you try the troubleshooting steps from this guide: goo.gle/4kwtJ0t? Let us know if that helps. ^Zola
@madebygoogle my phone just all of sudden has a green line appear on the screen. It's a pixel 8. Has no damage. Phone was literally on the desk and the screen turned on and yeah this green line was new. I saw there is an extended warranty for this issue on your website. Help?
🚨 Liverpool strike verbal agreement with Bayer Leverkusen to sign Florian Wirtz. Paperwork to be drafted for deal worth £100m + £16m. 22yo Germany playmaker to do medical before completing move from #Bayer04 to #LFC on expected 5yr contract @TheAthleticFCnytimes.com/athletic/64100…
@KiaCanada someone from Kia Canada needs to reach out to me asap. Unbelievable attitude from your customer service person here in Abbotsford. Shocked and disgusted
@harpoolio Our customer service team aren't available to contact via email address. If you could drop us a DM with your mobile number or account number, we'll take a look for you from here. twitter.com/messages/compo…
@O2 I live in North America and need to pay the remainder of my bill (please note I was told I was not supposed to pay anything after my last payment at the store) you don't take north American credit cards and I am at a loss. Can you DM me and provide me with an email address thanks
@harpoolio Hello Harp, sorry to hear of the problems getting to speak to the team. What were you looking to discuss or get support for? All of the different ways to contact us are available here o2.co.uk/contactus.