Harri Thomas

Cc @jmspool for the inspo

business tip. INSTEAD OF SAYING “i do research”: esoteric, does not sound productive SAY “i make confident decisions on critical strategic challenges”: impactful, a real go-getter, crucial to the business

I've been so impressed with @greatquestionco and all the great features they've been adding—the best two-way mirror session tool.

@nedwin First it was blue men, now it’s white background and bold text, is this next? I hope so.

What a site! intercom.com

The insight Researchers depiction of the insight The customer

Repping @greatquestionco at the #advancingresearch conference with @harri_thomas

Excited to join @greatquestionco - onwards!

So if you want to do something unique, it's about choosing WHEN to solicit feedback. And/or you could solicit throughout, and ignore it. Both work.

A compelling argument against UX research goes something like "Every time you get feedback, you become slightly more mainstream, slightly more aligned with the zeitgeist and slightly less unique". True. But users value utility over uniqueness (most of the time). Also true.

@AliAbdaal The Done Club

Guys I need help naming a new product: is a community of ambitious entrepreneurs, creators and professionals who want to achieve more in work and life while enjoying the journey along the way. I was thinking of calling this ‘Productivity Club’ but I wonder if there’s a more interesting name out there Can you help me name this? If we use the name I’ll donate $1k to a charity of your choice + you’ll get free lifetime access to the thing, whatever it ends up being 😜

@gregisenberg I do this with a fitness club. It’s a WhatsApp group, and if you miss sending ‘done’ to the group for two days of workouts in a row, you’re out of the group, until the start of the next month. People can’t wait to get back in and try again!

Someone should build this idea to FLIP the newsletter industry on its head Because we all know that no one has the time to read 20 newsletters a day Here's the free startup idea for you... The best newsletters have 50%+ open rates So EVEN if you're killing it, you're dead to half of your audience. Something is broken... The problem is people take free things for granted!! Even if you're flooding folks with value, they have no "investment" on their side. They are putting skin in the game. When you have skin in the game, you're more likely to come back. So, here's the idea! You stop opening the emails? You're off the list. Sorry, You don't click any of the links? See you later. The point: The newsletter becomes the place for only the obsessed readers. I call it "Use it or lose it" newsletters. If this works, people are truly onboarded to free newsletters. They aren't just subscribing because why not. They are committing. You want commitment not subscribers. Imagine average open rates of 80-90%. It's totally possible with this model. Bonus idea for you (because why you follow me @gregisenberg ): I'd also consider capping the amount of subscribers per newsletter. There is space, but not for everyone. I like the Andy Warhol quote on Studio 54 that relates to this: "Studio54 is a dictatorship at the door, but a democracy on the dancefloor" What do you think? Is it time to shake up the newsletter space? I think so...

My number one UX Research tip will always be: "Add 'none of the above' to your survey response options"

'And here's the kicker,' 'in a nutshell,' and 'charting the course' are like the secret handshakes of ChatGPT writers.

@leehaynes Yes! This is the deal breaker for me.

When the potential new @AVFCOfficial crest surfaced I was so disappointed. Rather than a quick 'pie in the sky' logo design, I wanted to properly evaluate and provide unseen solutions from a commercial brand perspective. Here are my thoughts... 🧵 #avfc #OFFbrand #ONbrand

Each layer moves faster than the one below it. Aiming to influence culture is a decades or years long pursuit. But if you start with fashion and commerce, you can work your way deeper, and deeper. - diagram from Stewart Brand

@theavfcfaithful I wish they would put the star outside of the badge at the top, like every other club does. As it stands, there is no room for any more European Cup wins in the crest. And the lion looks like he's struggling to juggle it tbh

Thoughts on the new crest, sewn onto a piece of fabric? #avfc

@eliblee @phalcehoods 👌🏼 + 🤯

VC subsight 279/365: years ago @phalcehoods told me a story about an ancient general (not Lucullus?) Join me for a Sunday story : There was a general from antiquity who fought but a few battles yet was victorious in virtually all of them. This general, Lucullus, was lauded

You have a piece of time and you can choose to decorate it how you wish

I ❤️ Duolingo

"I feel constant pressure, almost entirely of my own making, to be more driven, to aspire to larger public work, something grander, more life-changing, more important." - notes from a Handyman. plough.com/en/topics/life…