NYC Consumer and Worker Protection

Grocery delivery workers have rights in NYC! Workers are entitled to: 💸$22.13 per hour (not including tips) 🚲 Route details BEFORE accepting the trip 🚻 Access to a business’ bathroom when picking up an order Learn more at nyc.gov/Workers

Under NYC labor law, workers have a right to a stable schedule. ICYMI, DCWP secured $2.1 million for more than 1,600 employees from Walgreens, Allstar Security & Consulting, Calzedonia, and Kinship Coffee. Learn more in @amNewYork amny.com/news/brooklyn-…

🚨 BREAKING 🚨 Statement addressing federal court ruling on Local Law 52 relating to wrongful deactivations of for-hire vehicle drivers.

If you can sign up in one click, you should be able to cancel with one too. From gym memberships to streaming subscriptions, New Yorkers will soon have greater protections against those charges you just can’t quit. Read more in @thenation: thenation.com/article/politi…

New Yorkers, severe weather is forecast for our city. Please exercise caution and follow guidance from @NotifyNYC and @nycemergencymgt.

New brick-and-mortar business owners: DCWP has your back! Our Visiting Inspector Program makes it easy to understand your rights and responsibilities as a small business owner in NYC. Schedule a free visit at nyc.gov/BusinessToolbox

⛈️ Multiple rounds of rain and thunderstorms are expected across NYC today into Wednesday, with the strongest storms and greatest severe threat between 6 and 11 p.m. tonight. 🌧️ Expect 1 to 1.75 inches of rain, locally 2 to 3.5 inches where storms repeat, with localized flash flooding possible. It may affect parts of the city differently and unevenly. 💨 Damaging wind gusts of 40 to 70 mph are the main threat, and an isolated tornado cannot be ruled out. ⚠️ Every storm is dangerous no matter its size or severity. When you hear thunder, head inside a sturdy building. Never stay in or re-enter a flooded basement, and do not drive, walk, or swim through floodwaters, you do not know the depth or debris underneath or whether it is electrified. Turn Around, Don't Drown. 📲 For you and your family's safety, make a plan for today and make sure you have a way to receive alerts. Sign up at nyc.gov/notifynyc.

⚠️ Heads up, New York City! Another round of severe weather is expected tomorrow, with heavy rain that could lead to flooding. Conditions may be similar to what we experienced this past Saturday, so now is the time to prepare.   ✅ Get flood barriers, sandbags, or flood alarms if you need them.
✅ Never drive or walk through flooded streets.
✅ If you live in a basement apartment, be prepared to move to higher ground immediately if flooding develops. Do not wait.   Stay informed:
📱 Sign up for Basement Apartment Alerts at nyc.gov/basements
📱 Text NotifyNYC to 692-692 to receive emergency alerts.   Heavy rain may cause flooding of roads and streets. Be ready to act and move to higher ground during periods of intense rainfall.

Get ready with me to champion Mayor Mamdani’s affordability agenda! 💅 @BusinessInsider shadowed Commissioner Levine for a day in the life, showcasing how DCWP delivers economic justice to New Yorkers from across all five boroughs. businessinsider.com/mamdani-work-c…

⚠️ Don’t get pressured into paying for a free show! 🎟️ Watching a street performance is always free. You can always tip the artist to show your support, but it is never required. 📱 Learn more of your rights at nyc.gov/Consumers

The Trump Administration has discontinued the SAVE Plan. Borrowers must choose a new repayment plan by September 30 to avoid having one chosen for them. Get student loan support at nyc.gov/TalkMoney

🚨 Today’s air quality has been elevated to "unhealthy for all" 🚨 If your job requires going outside, you don’t have to choose between your health and your paycheck. Most employees get 40 to 56 hours of paid Protected Time Off. Learn more at nyc.gov/Workers

@NYCMayor said it best: “It’s called StreetEasy, not StreetHard.” NYC renters deserve better than misleading AI listings and photos. Have you been “housefished”? Read more about what NYC is doing to help via @BusinessInsider

🚌 Taking a bus tour to explore the Big Apple? Always use a DCWP licensed sightseeing guide or bus tour to ensure you’re getting what you pay for. Learn more of your rights at nyc.gov/Consumers

Thank you, Antonia Marrero, of @HOPE_organizers, for sharing her testimony during @NYCMayor’s Rental Ripoff Hearing earlier this year.   We are proud to work to protect tenants from misleading listings, junk fees and predatory practices.    Read more at nyc.gov/rental-ripoff

The Severe Thunderstorm Warning has been expanded and extended to include most of NYC. The public protective guidance is to move indoors and to an interior room on the lowest floor of a building and stay away from windows. If you can hear thunder, you are close enough to be struck by lightning. nyc.gov/beready for Thunderstorms

“Junk fees” are mandatory charges that businesses hide only to reveal them once you get to checkout. Research shows that the average American family pays nearly $3,200 in hidden fees annually. DCWP’s proposed rule would put a stop to that. Read more: on.nyc.gov/4fvYqCW

Air quality has reached unhealthy levels in parts of NYC due to smoke from Canadian wildfires moving through the city. Poor air quality affects everyone, but some people are more sensitive to it than others, including people with heart or lung conditions, older adults, pregnant New Yorkers, and infants and children. Avoid unnecessary outdoor activities, head to a cool space indoors with AC if possible, and follow @NYChealthy guidance: on.nyc.gov/firesmoke Free masks are available at locations citywide: on.nyc.gov/freemask Temperatures also remain high — cooling centers are open across the city: finder.nyc.gov/coolingcenters/ Sign up for emergency updates by texting NOTIFYNYC to 692-692.

Did July rent cost more than you thought? It is ILLEGAL for landlords to charge fees that were not included in the initial renal listing. Learn more about your rights as a tenant at nyc.gov/Consumers

Most NYC workers affected by the recent cluster of Legionnaires’ Disease can use their Protected Time Off to get tested and receive treatment. You may be eligible for 40 to 56 hours of paid Protected Time Off! Learn more at nyc.gov/Workers