Unboundhelp

The @helpunbound team is out of the office until 4th Jan, but if you're stuck you can always seek advice from our help centre help.unbound.com. See you next year! Have a very cool yule!

@MrJonCope Hi Jon, How strange. Sorry about that! If you email us via support@unbound.com we can double check we have the right address for you.

@PiggyBack_Rider Hello! We've published picture books before, so we'd definitely encourage you to send something in to us: bit.ly/2i0DdVb

@gormley_greg @officialUKMail @unbounders @RamAlbumClub Sorry about that Greg! Please can you email us via support@unbound.com and we'll look into this for you?

@nickharris @unbounders @OwensDamien Hi Nick, UK Mail jumped the gun with their email and the book is being collected tonight. Sorry for the confusion. It should hopefully be with you tomorrow! 📚 📮

@jamgregory Hi James, sometimes those emails can be sent before the books are collected from our warehouse. Sorry about that! It looks like the book has arrived now though? Please let me know if that's not the case and I'll chase this up. Thanks!

@nickharris @unbounders @OwensDamien Hi Nick, Sometimes those emails go out before the books are collected from our warehouse. Sorry about that! Let me investigate!

@ViddyRin @ashens Hi there, we're really sorry about this! Please can you email us via support@unbound.com and we'll chase this up with our warehouse?

@cass316 Hi Cass, we're sorry about that. Can you let us know the book and we'll look into what's happened?

@mosodotio @unbounders @ashens Hi Morten, Sorry - just seen this. The books are still on a boat on their way back from the printers. Latest update here bit.ly/2hMIsXz

@WBRjeremy Hi William, sorry to have missed this. You can absolutely be both an Unbound author and supporter. In fact, we'd encourage it!

@awkwardenby Hi Evan, so sorry to have missed this! You pay upon pledging but can always request a refund anytime if the project isn't successful.

@suellewellyn @unbounders Sorry for the delay Sue - your book will be delivered today. Please check your account for tracking details bit.ly/2xTf4Zt

@RamAlbumClub @johnthelutheran @unbounders Oops - we've just seen this tweet. We'll look into it right away! 😳 😳

@unbounders @johncarneyau We can indeed. Please contact us via support@unbound.com with your new address and we can change this for you, John.

@ClaireLyman @unbounders And I think we do add things to Netgalley for bloggers, but we just need to double check!

@ClaireLyman @unbounders Hi Claire. It depends on whether we've sold US rights, but mostly they're not is US bookshops. You can buy them from our site though.

@Young_E_H @decenthumanbean @unbounders Hello! You can choose whichever name you'd like, it's up to you 😊 bit.ly/2wP2xBS

@RuTheDay_ Hi Ru, there's been a slight delay with signed copies but you should receive yours by the weekend at the latest. Sorry for the wait!

@cookywook Thanks! I've passed it on to the commissioning team so they'll take a look in the next few days.