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Really enjoyed our panel at SXSW last week -- Future of Retail: The Winning CX -- together with Melissa Minkow, @FTbram, and @EktaChopra5.
Poshmark, Albertsons, & e.l.f. are all leaders in creating breakthrough retail/ecommerce experiences that grab consumer attention & loyalty, but in very different ways. I learned a lot from my fellow panelists, and had a lot of fun!


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