Hisense UK

WIN A U7Q 100" TV TO MARK 100 DAYS TO THE FIFA WORLD CUP! 🏆 To celebrate 100 days until the start of the @fifaworldcup, we're giving three lucky winners the chance to win one Hisense U7Q 100" TV each to kickstart the countdown. ⚽ All you've got to do is: 1️⃣ Follow @hisenseUK 2️⃣ Like this post 3️⃣ Tag who you'll be watching the opening match of the tournament with! Simple! Good luck! 🤩 T&Cs apply 👉 bit.ly/47nZggz #FIFAWorldCup #WorldCup

@CMDattani @HisenseGlobal Hi , thanks for reaching out. Our TV support team would be happy to help look into this for you. Please contact our team at tvsupport.uk@hisense-europe.com

@HisenseGlobal do you have an issue with the sound/volume on your tvs? Mine is 2.5 years old and the sound has started to act faulty

@mattbaker555 Hello Matt, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK Really disappointed with Hisense UK. Our oven has been broken for over 4 weeks, two repair visits haven’t fixed it and we’re still being told to wait longer. As a family of four this is unacceptable. Customer service even ended the call when we questioned it.

@john_simps32883 Hello John, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK Poor assistance trying to get our TV repaired after being returned then still not working. Still under warranty and have always bought Hisense, feel let down by your company

Our ✨NEW✨ TVs aren't just smart. They’re AI smart* 👀 Driven by the Hi-View Engine X, they deliver AI-enhanced picture 🖼️ and sound 🔉that adapt in real time to every frame. What's more, with RGB MiniLED brilliance, a 165Hz refresh rate, AND epic screen sizes, you’ve got a viewing experience that’s anything but ordinary ⚡ *Features vary by model. #HisenseUK #HisenseTV #MiniLED #AITV #RGBMiniLED #165Hz

Good afternoon Emma, Thank you for being our valued customer. We kindly ask you to share your contact details (including your postcode and address), alongside the product model and serial number via DM so that our senior advisors can reach out and provide further support. Kind regards, Hisense Customer Care

@HisenseIntl after less than 3 months, new integrated dishwasher is not cleaning the top cutlery tray properly. Can you advise on best programme to use to ensure proper cleaning?

Hello, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support. Kind regards, Hisense Customer Care

@HisenseUK two days I’ve spent over an hour on hold trying to discuss my faulty product. When I use the contact form on the website, it won’t send as the ‘submit’ button appears to be an icon rather than a link. What is going on? #warranty #faultyproduct #CustomerService

@DarrenSaint2 Hello, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK Hi, just wondering if your UK phone lines are actually manned, and ever answered. Tried 3 times to get through to you today, hour on hold, no queue notification system, gave up. #hisense

Today marks a century since the world’s first public TV demo, and 100 years later, Hisense continues redefining at-home viewing 📺 Since 1969, we’ve grown into a top-tier global TV manufacturer, celebrating milestones like first-generation ULED in 2013, groundbreaking RGB technology, and our 116” model - the UK’s largest, bringing home cinema and global events like the FIFA World Cup 26™ to life ⚽🏆 Here’s to 100 years of TV and our commitment to shaping the future of big-screen brilliance 🎉 #HisenseTV

@SamReesO Hi, thanks for reaching out. Please contact our team at tvsupport.uk@hisense-europe.com

⁦@HisenseUK⁩ any ideas what is happening to my TV here?

@thinkjamesphoto Hi, thanks for reaching out. Please contact our team at tvsupport.uk@hisense-europe.com

@HisenseUK It seems like from today I am getting an unskipable advert from you when I click on Live Tv. Any type of advert like that is completely unacceptable. How do I stop?

@Gemmapool3 Hello Gemma, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@001pinkcherry I'm going to become a TV service engineer and look at photographs before even taking a LOOK at the physical TV and just reiterate that it's the consumers 100% fault 😡😂 @HisenseUK

Great tv. AWFUL customer service. Had the tv for 6 months and all good. Bought, got Amazon to put it on the wall, haven’t touched it aside from maybe the odd angling. Currently on maternity leave with a 6 week old so tv quite necessary!(😂🥰) Came home from visiting family to tv not working. To then be told it’s my fault? And refusing to fix/replace on warranty. We haven’t done anything to break it, and told (without them seeing it in person) that it’s 100% our fault by their wording @HisenseUK

@TDCtbzw Hello, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

Shocking service from @HisenseUK Avoid at all costs. Any chance you could reply to our complaint? Been waiting for weeks now.

@bluedino73 @Sonos Hello Dean, Thank you for being our valued customer. We are sorry to hear about the experience you have with our TV. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK @Sonos I don’t know which one is the issue but I keep getting the mute icon flashing in the top right of the screen when I’ve got full sound. Powering down everything every time is not something I want to keep doing- any ideas?

@Shed4Ever Hi, thank you for being our valued customer. We are sorry to hear about the experience you had with us. Please contact our Extended Warranty team at 03330 436 695 or ukw.admin@ukwarranty.com

@HisenseUK i took an extended warranty with my new tv now i cant login and check it i have no reference numbers and when resetting the password i don't get anything so your taking my money but i have no access

@JBuckle50242799 Hello Joe, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK - for months,I've been trying to get my dishwasher fixed.Pacifica-Nobody ever answers the live chat or email, office are always busy or shut. This is such a long drawn out painful experience. Online system show info but doesnt alow you to do anything.Worst ever CX

@sonu_singh92 Hi, thanks for reaching out. We are sorry to hear about the experience you had with us. Please contact our team at tvsupport.uk@hisense-europe.com

@Hisense_IND @HisenseGlobal @HisenseIntl @HisenseUK @jagograhakjago @aajtak Please help me on urgent basis, your technician has visited and said company will collect the TV after the week. What is this nonsense service. @HisenseIntl @HisenseGlobal Please arrange the pickup from my address on urgent basis.@jagograhakjago I will go to consumer court

Too much disgusting service by @HisenseGlobal @HisenseIntl @HisenseUK I purchased 2 LED and both are not working under the warranty. Hisense is using cheap materials in TV. Still no one called me even logged a complaint multiple times. Ghatiya company. I will go to consumer cour

@sonu_singh92 Hi, thanks for reaching out. Please contact our team at tvsupport.uk@hisense-europe.com

@Lordy_Lewis Hello, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK We are seeking a refund with this device. Your customer service offer no help. I have been a customer of yours since before the name change. Forcing this software is a disgrace.

@HisenseTeam_X Hello, thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.

@HisenseUK @currys disgusted that I have waited 4 weeks now without a cooker just to be told the part is not in stock and I have no option but to WAIT up to another 4 weeks. I have been patient and waited in silence but I am furious now. I have 2 young children and NO oven!

@misskeytonxo Hello Louise, Thank you for being our valued customer. We are sorry to hear about the experience you had with us. We kindly ask you to share your contact details (including your postcode and address) via DM so that our senior advisors can reach out and provide further support.