Julian Humphrey💙

@FlySWISS I have sent a DM with the required information. Swissair business customers should never be lied to and coerced by Swissair staff.

@humpdoc Can you explain in a dm why you are unhappy with the compensation offered?

1/4 @FlySWISS On 15 April at Changi Airport, we were called to the terminal 2 transfer desk by Air Swiss ground staff by text. We were informed our Business Class seats on LX177 to Zurich were “broken.” To travel on LX177 and keep to our itinerary we must downgrade to prem econ.

@FlySWISS I have already done this Case no. 2604-LX-07216. The two responses were very poor and did not apologise, investigate or explain why we were deceived in to accepting a downgrade. Do @FlySWISS have an effective feedback department? Please escalate appropriately. Thank you!

@humpdoc I'm sorry to hear that. Please use the following link to file a complaint swiss.com/ch/de/customer… Our colleagues from the feedback department will then investigate what happened.

4/4 “From booking to arrival, SWISS Business Class delivers exceptional service that elevates your entire travel experience” Does this include being lied to and accepting a downgrade on a pretence? I would like this investigated and action taken. This is very poor customer care.

3/4 I Immediately complained vehemently to the cabin crew manager, who was totally unaware, but it was too late the flight was full. I have since complained to Swiss Case no. 2604-LX-07216. The response has not addressed the issue of staff lying to coerce passengers to downgrade

@dannykellywords Dig in deep Danny mentally and physically, this is going to be a marathon therapeutic journey. Sincere best wishes.

Kelly chemo cringing, day 31. 3rd blast done. But now comes dreaded platelet injection. Most folk do "ok"; it smashes me to a sobbing ball of pain and fear. Nurse has a plan. No other plans needed, ta 🙏. What I DO need are your prayers, wishes, vibes, itrw or on here. Wish me🤞

@MrCracknell Remember it well😂

@dannykellywords Cat intuition nothing beats it!😹

Kelly chemo carnival, day 5. BONUS: As initial poisoning recedes, the cats are allowed near (but not toooo near) me again. ZaZa and KiKi KNOW something is up... 🦁🐯💊✊️

@TJCoats @NHSMillion My very best wishes on your retirement Tim. I hope you had the send off you deserved for all your inspirational work in emergency medicine. 🫡

Emergency Medicine has given me some of the best and some of the worst moments of my life. It has been a privilege to have served. @NHSMillion

On my last working day it seems that life comes full circle. 40 years ago I sat next to this grandfather clock waiting to be interviewed in the Board Room for my first job. Today I pass the same clock on my last day in the NHS, stop and reflect.

@dannykellywords Stay strong Danny!👊

Cancer update. Poking over. Treatment starts! Now: PICC line insert. Then chemo and immuno drugs begin ("tough" say the docs). I'm wearing my Disraeli Gears hoodie, multi-hueded Dongeal tweed lid, and acid green shirt. Not Psychedia v Chemo... Psych *helping* the Drugs! 💚✊️💊

@dannykellywords That was was a tough listen. As a doctor I applaud your words and have the insight to know there’s a rollercoaster ahead for you. As a regular listener to your content, I can only add to the words from cross the media and Tottenham fan base. Stay strong Danny, we are all with you

OK, so there's this... ✊️✊️✊️💊💊💊💚💚💚🔥🔥🔥

@dannykellywords Also a veteran of our last relegation season. The stakes now are immeasurably higher. It will be the middle of the night for me here in 🇦🇺 but I will be cheering on the team whoever plays, with every positive thought I can muster! COYS!👊

Spurs v Palace. For the club, "a huge game". For the players "a cup final". But for the fans, an ordeal. We have v limited power over events, but must endure the full brunt of the result. Let's get behind the team tonight: remove the flimsy excuse "the crowd was quiet". #COYS

@VFTLpodcast @dannykellywords I have so many questions, but sadly there are no answers! COYS!👊

Any qs for the pod tomorrow? @dannykellywords

@dannykellywords Absolutely, you couldn’t make it up!

SPUUURSY!

@MrCracknell @JeffStelling Witnessed that match myself. Incredible night!

@JeffStelling just a little footnote for Lee Clark and not wanting Glenn Hoddle in goal. Glenn went in goal for Tottenham 3 times (most famously versus Man Utd at Old Trafford in the fa cup) and never lost a game whilst covering the position!!!

@AlasdairGold Agreed. Looks great on paper. You never know with @SpursOfficial though….. 😂 COYS!

Here's my attempt at predicting today's Spurs team with five changes as I hope Thomas Frank goes on the attack. football.london/tottenham-hots…

@dannykellywords @VFTLpodcast Bloody hell! Where do you start? I’ve been following this club for nearly as long as you and I’m still amazed at our total inconsistency and how we continue to reach new footballing lows. COYS!

I'm getting ready for Monday's @VFTLpodcast.

@LEL1500km Looking forward to it in 2029!

We’ve made a short video to give you a flavour of our fantastic new route through Scotland. You may notice an almost total absence of traffic on the roads. This isn’t selective editing - the roads really are that quiet. #LEL2025

@dannykellywords Agreed.

Happy 90th birthday, Keith Burkinshaw, a GREAT Spurs manager...