David

@LNER @DavidHorne Thanks for your reply, but what you are saying about diversions doesnt make sense when both the 1730 and 1800 from EDB are operating normal routes and the diversions are only at weekends. I will email Customer Relations to get a better understanding of it. Cheers for the help.

@iamdkennedy @DavidHorne We’re currently operating a limited service through a diversionary route, so the 14:52 from Aberdeen isn’t included, David. However, there are alternative direct services available, though please note these have an extended travel time of about 60 minutes due to the diversion.

@LNER Hi, can I ask why in May during the week, the 1452 from Aberdeen is only going as far as Edinburgh rather than London. I cannot see anywhere on website as to the reason why? Thanks

@LNER @DavidHorne And its not even mentioned on National Rail Enquiries either....

@LNER Thanks, but I am not quite understanding how this train cannot get through, but the 1800 from Edinburgh can without issue, which leaves 30 mins after this one, and you also have a 1730 departing Edinburgh which this one normally is @DavidHorne

@LNER Hi, it is the 14 May when I need to travel back from Aberdeen. Thanks!

@iamdkennedy Hi David, which dates are you looking to travel in May please?

@CrossCountryUK No mention on your journeycheck that no catering is available in rear set on 1S47 from Birmingham, poor show once again!

@LNER Hi, its the monitor on the bridge towards platforms 5 and 6

@iamdkennedy Hi David, thank you for making us aware of this. Please can you confirm the location of the screen?

@LNER I just love one of the new displays at Newcastle....

Hi @LNER is there an issue with Perks credits not being added to your app?

@LNER @DavidHorne Cheers for the reply, will be good to understand what is going on and why it keeps happening, I cannot be just unlucky haha....no confusion on my part though, I knew before I stepped on the train it wasn't available, but very disappointed (once again)

@iamdkennedy @DavidHorne Hi David. We're sorry that your service wasn't as advertised today, we are looking into the reasons behind the confusion. Hopefully the food you did receive was up to standards.

@LNER @DavidHorne Hi, do LNER have a shortage of chefs? Twice now within 2 weeks no signature menu on 0903 from NCL heading North, not good when folk expecting a grill and all you can offer is a bacon roll. Understand its on updates, but you cannot provide what you are advertise

@LNER Hi, I have just sent another DM regarding this issue, any chance someone can have a look at it please? Many Thanks!

@iamdkennedy Good morning, David. Please DM me your email address and I will take a look. twitter.com/messages/compo…

@LNER Hi, I have made multiple purchases of tickets in Dec and this month but on my LNER perks history, the last date I can see is 28/11. It use to show all purchases with a pending status until the journey had been completed. Is there an issue? Thanks

@TPEassist Hi, any idea what is happening to 1801 from NCL to MCV, we are still waiting on the platform and train should have left over 5 mins ago? Cheers

@LNER Cheers Nicholas, aye and I was one of them!

@iamdkennedy Don't worry - you're not going mad! We added it onto the website not that long ago as it was missing from the website and rightly so, people were getting worried we have stopped it! ^Nicholas

@LNER Hi, can I ask if the full grill breakfast has now been removed from the menus in First? I see we have a dish and signature and neither of them mention it and also have you removed the pdf's which show which menu is served on which train too......

@AvantiWestCoast Thanks Mike, tickets sent via DM

@iamdkennedy Hi David, could we see all the tickets you have via DM please? - Mike twitter.com/messages/compo…

@AvantiWestCoast Hi, I have an advance ticket for 1127 from Carlisle to Preston, but due to a points failure on Tyne Valley Line, I have missed it and we arrived 79L, can I use my ticket on 1321 instead? Thanks

@BBCNEandCumbria Issue is the trains are full and standing now on weekends and in the peak, and that is before they even open Bedlington, they would need to be extra carriages attached

Formal bid to extend railway line bbc.in/3YzPMdf