@iaminezp Hi @iaminezp, this is Izah of Converge Social Media Support. Please be informed that we already replied to your DM. Kindly check your inbox. Thank you!
@iaminezp Hi @iaminezp, we understand that the wait could feel frustrating. We're truly sorry for any inconvenience. Rest assured that we've shared this across the team. We ask for your patience while they review your concern & provide you with a resolution.
@iaminezp Hi @iaminezp, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
@iaminezp Hi @iaminezp, sorry for thie inconvenience. You can also verify your GCash account by submitting a ticket to GCash. Just follow the steps in this link help.gcash.com/hc/en-us/artic… .
@iaminezp We know this can get frustrating, and we want to help you out with your concern, @iaminezp. Let's continue our discussion via DM for further assistance. Thank you.
@iaminezp Hi, @iaminezp. Your repair service request is now endorsed to our field technician dispatch team and restoration may take within 3-4 days from the time your fault ticket was created. If you still need further assistance, please don't hesitate to message us via DM. Thank you.