
Ivan Ruiz
1K posts

Ivan Ruiz
@ivanruizdesign
Just a guy with a POV. Also a dad, a husband, and a digital marketer.







Situation has taken a turn for the worse, as @vrbo is now passi g the buck from one employee to the next, with zero resolution. 2 weeks in #malta and they are offering one night of help?? This serves as a warning to all #vrbo customers - avoid them! #vrbonightmare



Day 2 without any help from @vrbo, while my family is stranded in #malta without a place to stay. #vrbo needs to do better. They are being dismissive and unhelpful. This is unacceptable. Horrible customer service. #vrboNightmare

@vrbo customer service needs to step up. When a host in another country ghosts a customer after taking their money, it is your responsibility to make it right. Landing in #Malta with nowhere to stay is unacceptable. #vrbo #vrboNightmare











