John Froude

What happens when you bring together the NiCEst person on earth and the best AI platform for customer service? You get service that just gets you. Kristen Bell + the smartest #AI platform = service that’s seamless, personal, efficient… it’s so NiCE. Watch how: bit.ly/45XBFDy #createaNiCEworld

.@_Carabinieri_ is deploying NICE Inform across 514 emergency communication centers (which handle seven million+ emergency calls annually). Read the press release to learn more: okt.to/Lyt5sE… #emergencycommunications #police #innovativetech

With 90% of #digitalevidence created in just the last 2 years the #criminaljustice system is struggling to keep pace, & this translates into slower #justice for victims. Read our #DigitalEvidenceManagement Success Guide. okt.to/GNcW7l #digitaltransformation

How are prosecutors achieving digital transformation with NICE Justice? Check out this infographic to learn more. okt.to/dgW2AI #prosecutors #districtattorney #DA #digitaltransformation #digitalevidence #innovativetech #innovativeideas

VIDEO: Learn about the Public Safety NICE User Group (NUG) where members come together to network, learn, collaborate and innovate. okt.to/UfPFHz…… #digitalevidencemanagement

The Cincinnati ECC has its sights set on being the best metropolitan 911/311 center in America. NICE provides a birds-eye view of the metrics behind the work telecommunicators do, to fine-tune performance & enable timely feedback, coaching & training. okt.to/yutJZm

We enjoyed connecting with everyone @VAChapterofNENA @VAAPCO conference! Missed us? Learn how @NICE_PublicSafe can help you automate routine tasks, improve staff retention & take performance to the next level here okt.to/IrXA3x #911center #emergencycommunications

Calling 911 wouldn’t be possible without the technical support behind the scenes. That’s why @NICE_PublicSafe recognizes a #PSAPsFinest Technician of the Year. In 2023 that honor went to Robert Kubisch @wpgpolice. okt.to/INcMzq #Award #TechnicianoftheYear #911center

Attending the @AzAPCONENA Conference? Don't miss @NICE_PublicSafe's session on Improving 911 Staff Performance, Retention & Mental Health. Learn best practices you can put in place to improve staff performance, retention & mental health in your 911 center. okt.to/9cjpZI

.@NICE_PublicSafe is excited to be a sponsor of the upcoming @ndaajustice Summer Summit. Looking forward to connecting with everyone attending! okt.to/zlE4SO

Italy’s @_Carabinieri_, one of the largest #police forces in the world, is deploying @NICE_PublicSafe's NICE Inform to modernize and improve the reliability of voice recording and incident reconstruction for 514 #emergencycommunication centers. okt.to/TgJh1R

Telecommunicators can take hundreds of calls a day. Helping them see opportunities for improvement comes down to QA & timely feedback. In this video, Sonny Saxton @CommEmerg explains how his center uses #911QA to help telecommunicators perform their best.

Join us for this webinar sponsored by @APCOIntl & @NICE_PublicSafe - Improving 9-1-1 Staff Performance & Retention: Why Targeted Quality Assurance Is Essential. okt.to/EBFMyj Use code nice0524 to register for free! #911QA #911center #emergencycommunications

Submitted your nomination yet? Log on to our website and nominate your PSAP's Finest today! okt.to/RuNsQE #Awards #PublicSafety #EmergencyCommunications #911Center