Charlottesville-UVA-Albemarle ECC

Learn more about Jenny Rosenfeld and the lifesaving work she does as a Public Safety Communications Officer in this month’s issue of @albemarlemag. #firstfirstresponder Photo credit: Jack Looney

We are here for you when you need us most, because the health, wellness, and safety of our community rely on the emergency response and service of 9-1-1. #WorldMentalHealthDay #CommunityCare

Emergencies can take a toll on mental health. @WHO reports that almost all people affected experience psychological distress. CUA911 responds with empathy and compassion, and with our new Behavioral Health Specialist, we're enhancing our support for vulnerable callers.

cua911.gov/20251010-world… #CUA911 #MentalHealthMatters

CUA911 is proud to announce a new Behavioral Health Specialist joining our team this month, thanks to funding from @CvilleCityHall and @AlbemarleCounty. We're committed to getting the right resources to the right call, at the right time. Stay tuned for more details!

The campaign focuses on the Core 4: - Use strong passwords and a password manager - Turn on multifactor authentication - Recognize and report scams - Update your software CUA 911 follows these Core 4 steps and reminds you to do the same. #CybersecurityAwarenessMonth

9-1-1 gets you first responders fast, but your passwords need more digits to protect you! October is Cybersecurity Awareness Month! The National Cybersecurity Alliance and Cybersecurity and Infrastructure Security Agency (CISA) are leading the Stay Safe Online campaign.

Never forget.

September is National Preparedness Month, and preparedness starts with information. Get emergency alerts straight to your phone by texting ALBEMARLE, CVILLE, or UVA to 226787. It only takes a minute—and it could make all the difference. cua911.gov/alerts

CUA911 is encouraging all residents to take part in #NationalPreparednessMonth. Preparing now can help keep you and your loved ones safer when disaster strikes. Follow along as we provide tips on how to prepare. cua911.gov/cua911-encoura…

Check out this follow-up story that features three of our team members who are being honored for providing lifesaving instructions: 29news.com/2025/08/31/911…

We celebrate a lifesaving win today together with our PSCO II, Deven Capello. Every call we take is someone’s worst moment, and with calm and collected instructions, Deven was recently able to save a life.

ICYMI: Check out this story that highlights some of the technology we use to better serve the community and our First Responder partners: 29news.com/2025/08/27/new… @AlbemarleFire @ACPD_VA @cvillepolice @CvilleFireDept @UVAPolice

Lifesaving instructions have been given on more than two dozen calls this year, and we are proud to recognize CUA911’s most recent save. Read more: cua911.gov/cua911-recogni…

Check out the news story about our training program here: 29news.com/2025/08/19/911…

Welcome to our newest coworkers! A new class of 9-1-1 professionals have started their journey with CUA911. Thank you for joining our team! Read more: cua911.gov/cua911-welcome…

Today, CUA-ECC Lead Public Safety Communications Supervisor Michael Cahill generated great positive energy with students during our presentation to more than 300 Resident Advisors in preparation for #UVA move-in day. Many thanks to the @UVA and @UVAPolice for including us!

CUA 911 Alert: Severe Thunderstorm Warning issued August 13 at 4:51PM EDT until August 13 at 5:15PM EDT by NWS Baltimore MD/Washington DC

** Traffic Alert ** The 3900 block of Louisa Road, near the Post Office in Keswick, is closed due to a motor vehicle accident. Please utilize alternative routes and expect delays in this area. @CommEmerg @CBS19News @29NewsWVIR @NewsRadioWINA @DailyProgress