jason wood

@TicketmasterCS the agent doesn’t fully understand my question and we keep going round in circles.

@jasewood65 Hi! If you receive an auto response that doesn't answer your question, just reply to it directly to keep your query open and it'll be passed to an agent. Thanks!

@TicketmasterUK how do i speak to someone as online chat hasn’t help. Cannot believe you don’t have agents. Bad customer service

@PrimeHydrate @LoganPaul @KSI my daughter has bejewelled your Central CEE bottle and wanted me to show you how cool it looks.

@WHP_Mcr how strict it this as might not get there till 9pm

WHP24 /// REPERCUSSION Please note last entry is 19:30.

@WHP_Mcr is there an entry time limit tonight. Looking at getting there for 9pm to 10pm.

@meelonmuskusa 56

@NCHMCR Hi. Can you were shorts later?

@AldiUK Any news on when Prime lemonade and glowberry will be in stock. Thanks

@AldiUK Thank you

@jasewood65 We would advise keeping an eye out on our socials. - Amy

@AldiUK pls can you tell me when Prime Glowberry/Lemonade will drop in stores. I’ve been in a few store on Thursday/Friday and was told it’s been delayed.

@AldiUK Where will you announce it? so I can keep my eyes peeled

@jasewood65 We expect stores to be stocked soon and will announce the confirmed date as soon as we can ❤️ - Amy

They haven’t looked at my account even though I’ve put my account details in. What a complete waste of time. Ask for someone to ring be to be told they can’t do that as digital only. if I want to speak to someone i’ve got to phone in….. Unbelievable

@virginmedia how dare you say my complaint is resolved when I’m still having broadband issues. Had 3 engineers out. Last ones just left says a network issue and he can’t do anything. This has been going on for months. Terrible customer service. @MartinSLewis

once again your terrible service continues. due a call back from the engineer who did nothing yesterday. didn’t happen. start a web chat and filled in all my details. 20mins later someone starts the chat after saying they were on already. They blamed not getting a ping to alert.

@virginmedia I’m free now

@jasewood65 That's great, if you can reach out to us then? ^LS

@virginmedia I will be in 10mins

@jasewood65 Hi Jason, are you free for that webchat? ^LS

@virginmedia Thank you. Hopefully this can get resolved before I have to cancel your services.

@jasewood65 Thanks Jason, I'll arrange for a member of our team to have this picked up at 6pm tomorrow for you. A unique chat link will be dropped onto this thread for you to click ^DB

@virginmedia Yes. I’ll be home from 6pm

@jasewood65 Thanks Jason, I'll be free to chat between 10am and 3pm. Would a time later in the day be better suited for you? ^DB

@virginmedia I’ll make sure I am. I won’t be at home as i’ve already taken days off for your engineers

@jasewood65 Thanks for coming back to me Jason. Are you possibly free for a web chat from 10am tomorrow morning? ^DB

@virginmedia I’ve never know a company that you can’t pick up the phone and speak to someone. Your a telecoms company FGS.

@jasewood65 Thanks for coming back to me Jason, what has been advised in the letter that you have been issued in relation to the complaint being closed down? ^DB

@virginmedia When i go online to check my complain it says resolved. I’ve complained about this but that’s been closed saying resolved