Jayne Cormie
2K posts

Jayne Cormie
@jaynecormie
Founder & Managing Director @TheThinkingBiz | Master of Business Administration | MA Creative Writing
Shere and Chichester Katılım Haziran 2009
397 Takip Edilen194 Takipçiler

Update to my @British_Airways complaint. Despite paying £1071 to upgrade 3 seats to WT+ and being served WT food and no drinks service or crew in our cabin, @British_Airways have offered us a £50 e-voucher. What an insult. I will be escalating this to the @British_Airways ELT
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How long does it take @British_Airways to respond to a complaint? It’s almost 6 weeks now 🙄☹️
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@British_Airways Formal complaint submitted. Utterly appalling service from BA and a very disappointing start to our family holiday
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@jaynecormie We're sorry to hear about your recent experience. If you wish to submit a formal complaint, please use the following link: britishairways.com/en-gb/informat… Cody
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Served WT food because they’d run out of WT+ food despite paying £1071 in addition to the original fare to upgrade 3 adults to WT+ It was a much smaller portion size and inedible. @British_Airways


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I’ll be submitting a formal complaint to @British_Airways to get a full refund but wanted to warn others about the appalling service from @British_Airways #britishairways
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No crew were available in WT or WT+ because they were all helping a young woman who had a panic attack apparently. Honestly appalling service. The food we were served was inedible. Photos to follow @British_Airways
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We weren’t served snacks with drinks, they ran out of WT+ meals so we were told that we would have to have the WT meal which is a smaller portion size. We weren’t served tea or coffee after the meal. It took them 2 hours to clear the dirty trays away. @British_Airways
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Flew BA on June 11th from LHR to Tokyo. Paid £1071 on top of the original ticket price for 3 adults to upgrade from World Traveller to World Traveller Plus. BIG MISTAKE. @British_Airways continued…
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Jayne Cormie retweetledi


Escalating our issues with @MillerHomesUK to the New Homes Ombudsman. They have told us that @MillerHomesUK have already broken 4 codes so we have a very strong case against them
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Never everbuy a @MillerHomesUK house. The build quality is shockingly bad, customer services don’t care and when they do agree to fix issues it takes forever to get the work done and even then it’s delay after delay. We’ve been waiting 2 years to get things done and still no joy
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@officialnhaynes @panmacmillan I’m Hermes!!
Haha just kidding… I got Athena. 🦉
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⚡️✨ Which Greek goddess are you? The quiz queens at @panmacmillan have made this fabulous quiz so you can find out! Let me know who you get…
panmacmillan.com/blogs/literary…
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Jayne Cormie retweetledi

Can you believe it’s been FOUR weeks since #TheakstonsCrime? WIN a big bag of goodies from this year’s Festival to see you through the end of summer! And as we celebrated 2 decades of crime, we made sure that there are 20 books!
👍 Simply Like & Retweet to enter. T&Cs in comments

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@JennyBrownBooks @sarasheridan I’ve stayed at the Blythswood Square hotel many times so I will definitely be reading this book #blythswoodsquare
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RIGHTS NEWS! Hodder & Stoughton has acquired the new novel by @sarasheridan, author of The Fair Botanists. The Secrets of Blythswood Square is 'an enchanting story of secrets, friendship and intrigue, set against the backdrop of mid-19th century Glasgow'. Pub 8 Feb 2024.

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