Dr. Jason Berger retweetledi

Conflict isn’t good or bad.
It’s how it’s handled.
Handled poorly, it lingers and weakens trust.
Handled well, it strengthens trust and relationships and leads to solutions and forward movement.
Leaders with relational intelligence don’t get stuck in emotion or ego.
They focus on resolving the issue, not winning the moment.
A CLEAR™ approach keeps conflict productive and contained so teams can move on instead of carrying it.
Conflict doesn’t derail organizations.
Unresolved conflict does.

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