@SurePetcare I cannot change the Indoor Only Mode. It says enabled yet my cat can come and go. All night. This has been for more than 24 hours and it's now Saturday. Luckily your team can get back to me within 3 business days which will be Tuesday here. 🙄👍🏼 A solution now??
@megkwan Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at enquiries@surepetcare.com? We'll get you up and running.
@SurePetcare The cat flap suddenly not letting my cat out. WiFi checked, battery checked, even delete and add the cat again. It can detect her chip but just not working for her. We will leave home travelling next week. The car will be on her own. This problem worries us.
Healthcare swifties/ girlies who work on their feet all day- what shoes are you wearing?
My Nike Pegasus aren’t cutting it for me anymore, I’m looking for something more comfy
@Lizbit02@joannbrookes@emrazz I say all of the above to my cats, though usually only one is inside at this stage, and of course add “have a lovely day”.
As of 9.45GMT we are still working on the issue which is affecting access to the Sure Petcare app. We are extremely sorry for the inconvenience this is causing. We will continue to update throughout the day.
@SurePetcare No update 16 hours later? Stressful night for me then, thanks 😒 hopefully it will pour with rain so my one cat who’s meant to stay inside at night will actually choose to. Or if he gets injured in a fight I can send you the vet bill?
As of 16.00GMT our software engineers are still working to fix the issue with our servers . We are extremely sorry for this inconvenience and we will continue to update you on this. Please note that your pets are still able to gain access to your Sure Petcare products.
@shiney_jay@drjudymelinek@TJMitchellWS Worth the wait. Mine pop up every now and then so can’t make a side dish of them. Reckon I’ll get a few more spears this season to bring my total up to about 16!! 😆
I’m with @jacindaardern His name will never pass my lips. I will erase him from history & give him no place in memory. I will make him nothing. But I will read and care about all those who died and suffered at his hands. sbs.com.au/news/he-is-a-t…