Jesse Mecham

2.9K posts

Jesse Mecham

Jesse Mecham

@jessemecham

Husband, Father, Founder of YNAB. I no longer use Twitter. Email me!

Katılım Haziran 2008
80 Takip Edilen5.7K Takipçiler
Jesse Mecham
Jesse Mecham@jessemecham·
@GeorgeEhrhorn I underestimated the amount of long tail bank support work that our partner needs to do. Our current situation is embarassing
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Jesse Mecham
Jesse Mecham@jessemecham·
@GeorgeEhrhorn Can you get me a ticket #? We are dying on the fine with direct import stuff. Ramping up support manpower.
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Jesse Mecham
Jesse Mecham@jessemecham·
@ypsiskippy jesse@ our domain. Though I hosed our DNS about an hour ago, so it may bounce for a few hours...
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Jesse Mecham
Jesse Mecham@jessemecham·
@charliegriefer Screen sharing would be awesome at some point. We are focused on staffing up. I wouldn't want it paid, just part of deal.
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Jesse Mecham
Jesse Mecham@jessemecham·
@andrewcohen Do you mean an actual error or bug? Do write into help@ so we can investigate.
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Jesse Mecham
Jesse Mecham@jessemecham·
@phermous Just finished 'em! Just bug fixes this time around :)
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Jesse Mecham
Jesse Mecham@jessemecham·
@muraii shoot me an email: jesse@ our domain and we'll chat :)
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Jesse Mecham
Jesse Mecham@jessemecham·
@Hamza_AU Yeah, we are falling short there at the moment. We've tripled the team size but have some growing to do. Will get your issue fixed
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Jesse Mecham
Jesse Mecham@jessemecham·
@michaelwheeler You are definitely missing something: reports ;) One of our highest priorities, but wasn't required for ship.
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Jesse Mecham
Jesse Mecham@jessemecham·
@KatieNeptune I felt like that one was maybe too subtle? And didn't seem anyone caught the numbering sequence...
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Jesse Mecham
Jesse Mecham@jessemecham·
@saboia We have a few items higher up on the list, but they're up there!
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Jesse Mecham
Jesse Mecham@jessemecham·
@ckarwoski roger that. We tripled our support team 8 days ago and will get back to sub-4-hour response times so no status chk needed.
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