Jaimi J.J. Kercher

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Jaimi J.J. Kercher

Jaimi J.J. Kercher

@jjkercher

Experience strategist and human advocate. Also a wanna-be athlete, singer, life-ponderer, sarcastic friend, and all around nice ginger gal.

Santa Barbara, CA Katılım Nisan 2009
203 Takip Edilen244 Takipçiler
Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@EliasonMike This happened right above my house and the crew was staging in my complex. Not only are these folks brave and competent, I am just blown away by their empathy and kindness. One firefighter actually thanked me...are you kidding?? I am forever in your debt. So grateful for you all!
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SBCFireInfo
SBCFireInfo@EliasonMike·
#Loma Fire - UPDATE- IC reports hard work by FF’s combined with decreased winds, containment is now 40%. Evacuation order will be lifted and repopulation will begin at 12:30 a.m.
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@AliceTinker1943 I don't know you and my heart breaks for you. I lost my partner 2.5 years ago and posted on social media as soon as I was able to reach his mother. We all grieve differently, don't let anyone tell you you're doing it wrong. If you need to be seen and heard then do it. ♥️
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Susan Becraft and Barney 🦮 #ZSHQ
Susan Becraft and Barney 🦮 #ZSHQ@AliceTinker1943·
My husband died two hours ago. I never understood why anyone immediately went on Twitter with this kind of news until it happened to me. He coded 15 minutes after I talked to him - out of nowhere.
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Richard Dalton
Richard Dalton@mauvyrusset·
I'm humbled @nickf, and here are some of the awesome non-straight-white-guy designers i've had the pleasure to work alongside or know. @krees @danerobertson85 @livlab @amymarquez @elidacruz @kirkwoo @jalexa @indrapendence @kylesoucy @TimGilligan @jjkercher @pkspark
Nick Finck@nickf

@buckhouse @mauvyrusset @iswinson @Folletto @erova @dantley @favoriteshape @nfranus @aaroni @davidhoang @andyvitale @jcoronado1 @aaronstrom_ @allisongrayce @JedBridges @cmanzella @jesseherlitz @intrepidleeloo @cwodtke @natalievi @iThink_iDesign @funnygodmother @swissmiss @jjg @jessicaivins

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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@vauguelyanalog @SBIndyNews Mr. Analog, you keep saying this but can you please provide evidence of these suicide and substance abuse deaths being greater than the 350,000 Americans who have died in the last 10 months due to COVID?
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@ronbissel @SBIndyNews And she says she was on the pill and he used a condom but they still got pregnant. I guess birth control doesn’t work either.
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Ron Bissell
Ron Bissell@ronbissel·
@SBIndyNews He says he washed his hands, maintained 6 feet of distancing and wore a mask but still caught the virus. Masks don’t work.
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Santa Barbara Independent
Santa Barbara Independent@SBIndyNews·
“Our scientists and doctors know what the hell they are talking about. If my wife and I hadn’t been told, we wouldn’t have quarantined, and we would have flown home after testing negative on our first place. That would have been a public health disaster.” independent.com/2020/10/29/rep…
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
Deliberately investing in learning about your customers as humans and understanding what drives their behaviors is just good strategy. Empathy inherently fuels growth and innovation for your business. #productmanagement #cx #customerexperience #humancentered #innovation
Bangaly Kaba@iambangaly

New post on @andrewchen’s blog about The Adjacent User Theory which was critical as I built @instagram’s growth team and we scaled to >1B users. Thx to @bbalfour @far33d @ElenaVerna for their contributions. andrewchen.co/the-adjacent-u…

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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@bradleypirman Is it only current leadership whose rhetoric is divisive? And is it worth trying to understand why that is?
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Bradley Pirman
Bradley Pirman@bradleypirman·
@jjkercher I don’t believe that’s possible with our current leadership sewing the seeds of divisiveness.
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
I can't think of another time when our collective human experience has been more pronounced. Can we use this shared lens to grow our capacity for empathy and understanding? Is there an opportunity for more meaningful connections in our work - with both employees and customers?
Jaimi J.J. Kercher tweet mediaJaimi J.J. Kercher tweet media
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@johncutlefish Has the intended outcome changed between “ship” and “iterate”? How is/was this measured?
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@whatasheila @LynGianni @SBIndyNews @countyofsb Even big corporations with deep pockets struggle to accurately collect and report data, so it shouldn’t be too surprising that a small government entity would lag. Great they authorized new funding to hire additional data experts.
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@Kel_Moran Preach! I once talked to someone at a conference who I knew was UX famous and this person just started walking away mid-conversation as if they had more important things to do. Forever lost respect for someone who otherwise has done great things for our community.
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@JulienBacal Agreed! I’ve been closely tracking daily numbers, focused on SB city, and something definitely seems off. Would love more context from @SBCPublicHealth on why so much volatility in active vs recovered cases. Also curious how “recovered” is tracked.
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Jaimi J.J. Kercher
Jaimi J.J. Kercher@jjkercher·
@FlySWISS I have been trying to contact customer support in both the US and Switzerland and no one is answering. What is the best way to get in touch regarding a cancellation?
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Jaimi J.J. Kercher retweetledi
Rosenfeld Media
Rosenfeld Media@RosenfeldMedia·
Are you someone who cares deeply about enterprise experiences but are NOT a member of the #UX "tribe"? Help us make a case to people like you about why they should care about & be involved in enterprise experience design. Submit your talking points: rfld.me/2I6aIUl #EX19
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Keşfet

@EliasonMike @AliceTinker1943 @mauvyrusset @nickf @krees @danerobertson85 @livlab @amymarquez