Joanne St John

Las Vegas is booked for September returning to @MGMGrand for the first time since our honeymoon. Now to book some concerts #lasvegas #mgmgrand

@MicrosoftHelps @XboxSupport @xboxuk @Xbox give me my money back I'm waiting on a controller since the 25th November, I spent 2.5 hours on the phone to you today to be hung up on. What the absolute hell

@MicrosoftHelps you are an absolute joke of a company why won't anyone help me. I am being told to contact Xbox who have no way to contact only a call back which I've requested multiple times. You had no problem taking my money but I have nothing to show for it

@MicrosoftHelps I have sent a private message to you but it seems to be a virtual agent replying

@joannecstjohn Hi there! Your tweet caught our attention, and we know that you needed assistance with the controller that you ordered on November 25th on Xbox Design Lab. Please send us a DM to maximize the character usage and our resources for this matter. We'll wait for you there. ~CL twitter.com/messages/compo…

@XboxIE_Official can someone contact me about my controller order I placed on Xbox design lab on 25th November I can't get any update or anyone to contact me.

NICE HUG: Prince William surprises woman on the street during charity walk in memory of her daughter, 16, who took her own life 🥹❤️‍🩹

@Microsoft @Microsoftirl finally call me about my Xbox controller order that I am waiting on since 25th November & they hang up. How do I get this resolved #issueswithmicrosoft #microsoft #microsoftireland

Does anyone know how to get @XboxSupport @xboxuk @Xbox to reply I've requested calls, I've messaged tried everything waiting on a controller that I ordered 25th November & no contact #xbox @Microsoft

Does anyone know how to contact @XboxSupport @Microsoft I ordered a controller on 25th November still waiting on it. No one in Xbox will respond, Microsoft said they'd call me back 3 days ago #xbox @xboxuk

100 euro but shouldn't have to resort to that when there are legitimate reasons to reschedule. My advice to anyone else is go elsewhere as this is their customer service.

to January 2026. I am at my wits end with it cannot understand how unhelpful and how inconsistent they are being. I never expected this from Aer Lingus and would have always preferred to travel with them prior to this. I can claim off my travel insurance and lose out on

@AerLingus are such a nightmare to deal with it has completely shocked and disgusted me. We booked flights with them in January for a trip to Amsterdam on Saturday. The trip cannot go ahead due to medical reasons and Doctors advice. For 6 weeks they have been turning down

I can claim off my travel insurance and lose out on 100 euro but shouldn't have to resort to that when there are legitimate reasons to reschedule. My advice to anyone else is go elsewhere as this is their customer service.

I ring to reschedule today and they tell me you booked your flights in January so you can only reschedule to January 2026. I am at my wits end with it cannot understand how unhelpful and how inconsistent they are being. I never expected this from Aer Lingus.

Just back from a lovely stay @VicHotelGalway such a beautiful central hotel with the most helpful, accommodating & friendly staff #victoriahotelgalway

Waiting for the @TheBluetones in Monroe's Galway #thebluetones #monroesgalway

@EICrewTeam @AerLingus is this a legitimate account who has replied to me and a number of Aer Lingus customers #aerlingus #CustomerSupport

@AerLingus I have sent a direct message however the reply says they can deal with baggage enquiries & to send a shorter message. I've already called & spoke to people and opened cases. Today I was told Aer Lingus didn't deem Gallstones & a Dr recommendation as enough for a refund or credit

@joannecstjohn Hi Joanne, could you please send us a private DM so we can look into this for you.

Having such a hard time with @AerLingus at the moment trying to cancel flights to Amsterdam, we can't travel due to illness & doctors advice. Aer Lingus say it's not a sufficient reason to get a refund or credit #aerlingus