john byrne

@wbtourlondon hi I have 7 people in my party 3 of the children are disabled and have DLA covering letters can I buy the reduced price 1 adult 3 child family ticket and on proof of 3 DLA letters for the 3 disabled children receive 3 carer tickets

@BurneSamuel hello

bbc.co.uk/sport/live/gol… via @BBCSport

@O2 Yes I do the code was generated perfectly on the applicationI can provide you a screenshot and also a receipt that refuse to make the purchase

@johnb667 🤔 Which particular perk were you trying to use John? Do you have the most up to date version of the app?

@O2 Hi there,Went into a Nero was told code didn’t work

@_CaffeNero_ hi puzzled used o2 code which worked fine for a choc mocha 1 staff member was irate stating code couldn’t be acceptable even tho code worked fine 1 is this drink allowed 2 if not why not? As this drink is same price as other acceptable drinks

@O2 I certainly did 😁

@johnb667 No worries. We do hope you enjoyed your Choc Mocha anyway 😃 Enjoy the rest of your day 👍

@O2 Hi there, I’ve been to a Caffè Nero store to use my code ordered a choc mocha store didn’t want to honour code is this drink allowed?

@O2 Thank you most times I’ve been in to store ordered without issue yet this staff member was adamant even tho other staff members didn’t mind thank you for clearing up the point

@johnb667 Hi John 😞 In the terms and conditions on the app it states the 10 drinks you are entitled to choose from. Choc Mocha isn't there. We hope this helps.

@SpotifyUK Is there anybody I can talk to about my account it’s renewed before I had the chance to cancel cannot be reversed please

@MalcolmBarclay Malcolm if you put me down for the test group tube deluxe was years ahead of its time was as good as Citymapper years before that came out just wondered Malcolm what has been the biggest problem in bringing tube deluxe back?

@johnb667 Have you allowed NRC to read and write data from the Apple Health app? Mind passing us a screenshot of this setting?

@NikeSupport hi I need some help with heart rate not showing on app even tho I have an Apple Watch 2

@NikeSupport I switched the phone on and off and they wash on and off and logged out as recommended switch them back on log back in and the heart rate still is not showing either when I start the workout from my watch will start the work out from my phone

@johnb667 Thanks for letting us know. Go ahead and log out of the NRC app> restart both your iPhone and Apple Watch> log back in> make sure Workout Power Saving Mode is toggled off in your My Watch app> go on a short test run and report back.

@NikeSupport One thing I did do I switched off workout power saving mode when that was switched on the Strava app Acacian did not work but when I switched it off it did work so I assumed that that would also solve the problem with the Nike club and it hasn’t

@johnb667 We'll take this one, John. Do you have Low Power mode on during your runs? Also, what watchOS and version of the app are you using?

@NikeSupport The thing is really frustrating is when I tested it on Strava it worked fine when I tested it on work out which is the iPhone application it worked fine

@NikeSupport The Apple watch operating system is 4.3(15t212) Nike running club app is version 5.14

@NikeSupport Hi I’ve downloaded the latest 4.0 what’s your operating system and the application is up-to-date and no I don’t have low battery on

@NikeRunning Hi I have an Apple Watch 2 for some reason the heart rate is not showing on the app when I run yet the heart rate works absolutely fine on other applications and the Apple inbuilt application any ideas why this is happening