John Heaton
134 posts


@johnjagger68 We're sorry John we're unable to assist over X right now. Please contact us over our other social media platforms or call us on the contact numbers available here 👉 britishgas.co.uk/help-and-suppo…
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@BritishGasHelp your company is compassionless. I am reluctantly trying to tell you guys that Dad has gone into a care home, the advisor has offered me one option. The meter estimate readings are wrong and you owe a large overpayment. All other companies have a sympathetic dept.
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@BritishGasHelp What number Adele. Please do not tell me your general number as there is no help there. Pm me if you wish
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@johnjagger68 Please message us on Facebook or Instagram John or give us a call to discuss this. ^ Adele
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@BritishGasHelp Adele. Your chat does not help. Linking to your website is pointless. Are there any people that work for British Gas ?
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@johnjagger68 2/2 Please PM us the account details via Facebook or Instagram, our team will be able to help. If this isn't possible please chat with us here britishgas.co.uk/help-and-suppo… We look forward to helping you. ^ Adele
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@virginmedia @machine_client @virginmedia why are you trying to charge 85 yr old dad £155 for equipment returns you have already received.

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@machine_client Hi there, thanks for reaching out. Sorry to hear your parents have had a poor experience. Has the issue been resolved? Or do you need us to take a look on your behalf?
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🔥 Brace yourself for a rollercoaster of emotions as Gypsy Rose faces a pending divorce, an unexpected pregnancy, and a rekindled relationship.
Gypsy Rose: Life After Lock Up 2 premieres tonight at 9pm on @CI Ch 133. You won’t want to miss this! 🌟

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@virginmedia @CI @virginmedia why are you trying to charge 85 yr old dad £155 for equipment returns you have already received.

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@BGatesIsaPyscho Add some context please. It’s the aftermath of a festival
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@Hoseasons I am still awaiting a call back. This is despite pressing 1 for a call back 6 times over 2 days.
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Apparently it's a parody account. Some people don't have a life.
V ✨@TicsVitsJacThic
I know it’s “just” the WCC but surely Cleary didn’t actually admit this??
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@TheRFL Since when was tripping no longer a bench sitting offence?
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@NOWHelpTeam So they have already said they can’t help me, you can’t help me. 5 days later. Wow@now.
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@johnjagger68 We'd ask that you get back in touch with them to report that the issue is not resolved then John. We are unable to help here further as we do not have account access. Thanks ^AH
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@NOW still #no_tv waiting since Sunday for a reply to the customer services email advised to rectify the problem. It’s answered within 72hrs. Today is Thursday @JacobBridgo @NOWHelpTeam
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@johnjagger68 Sorry John, honest mistake there. If you explain the situation to our agents on live chat then they can help you get this resolved ^AH
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@NOWHelpTeam This seems to be taking a long time (currently 5 days) for something that should be so simple. I have only ever followed your advice and it still isn’t resolved
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@johnjagger68 Again John, you will need to get in touch with our team on our live chat as the team on our phone lines only deal with broadband & phone related issues. Please follow the instructions we've provided to get onto our live chat for further help ^AH
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@NOWHelpTeam Did you read my previous tweet. I was on your live chat. ?
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@NOWHelpTeam Followed again your instruction. Spent nearly another hour online with no outcome. What a joke @JacobBridgo @now
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@johnjagger68 Pleas reply to us via DM if you need further help with the instructions John! ^AH
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@NOWHelpTeam Check your records. I have spent another nearly an hour online and followed your instructions to get nowhere @no_tv @NOW @JacobBridgo
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@johnjagger68 Hi John, we have advised you how to chase this up with our team via DM. Please let us know if you need any further help ^AH
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